Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
vacation
Paid Time Off
Holidays
Medical
Dental
Vision
voluntary life insurance
career advancement
Job Description
WenJAI Restaurant Group is a prominent owner and operator of 72 limited service restaurants spread across Florida, New Mexico, South Carolina, Tennessee, and Texas. The company is dedicated to being A CUT ABOVE in the fast food franchise industry by adhering strongly to core values such as commitment, fairness, honesty, loyalty, and respect. WenJAI aims to be a leader in the evolving franchise fast food market by delivering exceptional quality, service, and cleanliness. This is achieved through a highly professional and friendly staff, ongoing staff development, and maintaining rigorous operational standards. The company also prides itself on being an engaged contributor to the communities it serves. Supported by a leadership team with over 450 years of combined industry experience, WenJAI offers a stable and experienced environment for career growth and professional development.
The role of Assistant General Manager (AGM) at WenJAI Restaurant Group is integral to the leadership and management team of each restaurant. The AGM provides essential direction, training, and expertise necessary to exceed customer expectations and ensure each shift meets its business objectives. AGMs help run a million-dollar business with high energy and high standards, fostering a team atmosphere and helping to build bench strength by developing successful crew and shift supervisors. The Assistant General Manager is responsible for maintaining daily operations in cooperation with the General Manager, ensuring full compliance with company policies, federal, state, and local laws, and upholding ethical business practices.
A key aspect of this position is participating in recruiting, selecting, and training team members and helping to create an engaged and motivated workforce. Efficient communication and teamwork with all store staff including the General Manager, other Restaurant Managers, Shift Supervisors, and Crew Members is critical for success. The Assistant General Manager role presents an excellent opportunity for those seeking a leadership position within a reputable franchise organization offering a supportive work culture and career growth. The company values dedication, enthusiasm, teamwork, attention to detail, and integrity, traits that are essential for thriving in this role. WenJAI Restaurant Group also provides reasonable accommodations under the ADA to ensure an inclusive workplace environment.
This job opportunity is with one of the many independently owned and operated Wendy's franchise locations, which means compensation, benefits, and career advancement opportunities may vary from company-owned locations. The specific location for this position is 5011 Millertown Pike, Knoxville, TN 37917. WenJAI offers one of the best benefits packages in the industry including vacation, paid time off, holidays, medical, dental, vision coverage, voluntary life insurance, and opportunities for career advancement.
The role of Assistant General Manager (AGM) at WenJAI Restaurant Group is integral to the leadership and management team of each restaurant. The AGM provides essential direction, training, and expertise necessary to exceed customer expectations and ensure each shift meets its business objectives. AGMs help run a million-dollar business with high energy and high standards, fostering a team atmosphere and helping to build bench strength by developing successful crew and shift supervisors. The Assistant General Manager is responsible for maintaining daily operations in cooperation with the General Manager, ensuring full compliance with company policies, federal, state, and local laws, and upholding ethical business practices.
A key aspect of this position is participating in recruiting, selecting, and training team members and helping to create an engaged and motivated workforce. Efficient communication and teamwork with all store staff including the General Manager, other Restaurant Managers, Shift Supervisors, and Crew Members is critical for success. The Assistant General Manager role presents an excellent opportunity for those seeking a leadership position within a reputable franchise organization offering a supportive work culture and career growth. The company values dedication, enthusiasm, teamwork, attention to detail, and integrity, traits that are essential for thriving in this role. WenJAI Restaurant Group also provides reasonable accommodations under the ADA to ensure an inclusive workplace environment.
This job opportunity is with one of the many independently owned and operated Wendy's franchise locations, which means compensation, benefits, and career advancement opportunities may vary from company-owned locations. The specific location for this position is 5011 Millertown Pike, Knoxville, TN 37917. WenJAI offers one of the best benefits packages in the industry including vacation, paid time off, holidays, medical, dental, vision coverage, voluntary life insurance, and opportunities for career advancement.
Job Requirements
- high school diploma or equivalent
- previous management or supervisory experience preferred
- ability to work flexible hours including weekends and holidays
- strong work ethic and team player attitude
- capable of maintaining a positive and professional demeanor
- excellent communication skills
- willingness to learn and adapt
- ability to stand for extended periods
- compliance with company policies and procedures
Job Qualifications
- leadership experience in a restaurant or similar environment
- strong communication and interpersonal skills
- ability to train and develop staff
- knowledge of restaurant operations and standards
- ability to work in a fast-paced, high-energy environment
- commitment to quality and customer service
- problem-solving skills
- ability to manage multiple tasks and prioritize
- basic computer skills
Job Duties
- help run a million-dollar business through high energy and high standards
- understand the right way to do business and help the team act accordingly
- assist with building bench strength by developing successful crew and shift supervisors
- maintain a team atmosphere
- assist the General Manager in maintaining daily operations and staff
- participate in achievement of store objectives
- ensure compliance with all federal, state and local laws and ethical business practices
- assist in interviewing, recommending, selecting and training shift supervisors and crew members
- participate in creating and maintaining an environment and culture of engaged employees
- work and communicate effectively with the store team including General Manager, other restaurant managers, shift supervisors and crew members
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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