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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

bonus plan
Paid Time Off
career growth
Employee Referral Program
Medical insurance
Dental Insurance
Vision Insurance
401k plan with company match

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, made-to-order meals and commitment to quality service. Established with a strong emphasis on customer satisfaction and innovation, Wendy's has grown into one of the most trusted names in the quick-service restaurant industry. The company prides itself on its core values, fostering a positive and inclusive work environment where employees can thrive and grow. The location at 3643 N. Campbell, Tucson, AZ, represents this tradition by providing excellent food experiences while emphasizing service, efficiency, and employee development. As a franchise, this location benefits from Wendy's brand reputation, national marketing strategies, and operational excellence while maintaining the flexibility to serve the local community with a personalized touch.

The role of Assistant General Manager (AGM) at Wendy's is designed for motivated, career-focused individuals who are passionate about leadership and operational success. The Assistant General Manager provides strategic leadership and supervision to ensure the restaurant runs smoothly, meeting both customer expectations and company standards. Working alongside the General Manager, the AGM helps drive key performance areas such as customer service, employee training and development, sales growth, profitability, and accountability. This role is crucial in creating a fun and inviting workplace where the team feels motivated and valued. It demands a hands-on approach in daily restaurant operations, effective team-building, and the ability to uphold and model Wendy's core values consistently.

The position offers opportunities for professional growth and skill development within the Wendy's brand, a company that values internal promotion and career advancement. Assistant General Managers are supported with a comprehensive benefits package including a bonus plan, paid time off, medical, dental, and vision insurance (eligible after 60 days), and a 401K plan with company match. These benefits reflect Wendy's commitment to employee well-being and long-term career investment. Employees are encouraged to contribute to a collaborative, high-energy work environment where recognition and rewards align with performance and dedication.

This role also requires physical stamina and flexibility, as the job involves standing for extended periods, lifting up to 50 pounds, and performing a variety of physical tasks typical of fast-food restaurant operations. Candidates must possess good interpersonal skills and effective communication abilities, as the AGM will regularly interact with staff and customers, ensuring a superior service experience. Availability to work shifts including evenings, weekends, and overtime is essential, as is having reliable transportation and a valid driver's license for occasional company errands and business travel.

Overall, the Assistant General Manager at Wendy's is a vital leadership position offering a dynamic and rewarding career path in the fast-food industry, perfect for individuals who enjoy managing teams, driving business results, and fostering a positive work culture.

Job Requirements

  • High School diploma or GED
  • One to three months related experience or training
  • Ability to read and interpret documents such as safety rules and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups
  • Ability to perform basic math calculations
  • Ability to solve practical problems
  • Ability to stand, walk, sit, use hands, reach, climb, stoop, kneel, crouch, and lift up to 50 pounds
  • Valid state driver’s license and vehicle insurance
  • Willingness to work 40 hours plus 10 hours overtime per week
  • Willingness to work evenings and weekends
  • Reliable transportation

Job Qualifications

  • High School diploma or GED
  • One to three months related experience or training
  • Ability to read and interpret safety rules and procedure manuals
  • Effective communication skills
  • Basic math skills including addition, subtraction, multiplication, and division
  • Reasoning skills to solve practical problems
  • Ability to write routine reports and correspondence

Job Duties

  • Provide leadership and supervision to restaurant staff
  • Drive customer service excellence and ensure operation standards
  • Support General Manager in training and developing employees
  • Manage sales, profit growth, and accountability
  • Create a fun and inviting work environment
  • Model Wendy's core values daily
  • Oversee restaurant operations including safety and maintenance

Job Criteria

Experience

Entry Level (1-2 years)


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