Assistant General Manager

WenJAI Restaurant Group is an established and reputable franchise operator with a broad portfolio of 72 limited-service restaurants spread across Florida, New Mexico, South Carolina, Tennessee, and Texas. As a dedicated player in the fast-food franchise sector, WenJAI Restaurant Group emphasizes a mission that revolves around being 'A CUT ABOVE' for all its stakeholders. This mission guides the company's commitment to uphold values such as commitment, fairness, honesty, loyalty, and respect. These core principles are reflected in every aspect of the organization, from operational management to customer service. The company prioritizes delivering an exceptional customer experience defined by quality, service, and cleanliness, which is achieved through its continually developed and professional staff. Their leadership team boasts over 450 years of combined experience, ensuring that organizational decisions and growth are grounded in deep industry expertise. WenJAI Restaurant Group operates in a dynamic environment dedicated to maintaining high operational standards and contributing positively to the communities they serve.

The role of Assistant General Manager (AGM) at Wendy's, particularly within the WenJAI Restaurant Group franchises, is a vital leadership position that significantly impacts the daily operations and success of the restaurant. The AGM works closely with the General Manager to oversee employees, manage daily workflow, and ensure adherence to company policies, procedures, and systems. This position is responsible for guiding the team to exceed customer expectations consistently and achieve business goals during the shifts they supervise. The Assistant General Manager also plays a key role in staff development by assisting in interviewing, training, and recommending Shift Supervisors and Crew Members, thereby building a strong, capable team. Given the fast-paced million-dollar business environment, the AGM must maintain high energy and high operational standards to promote a teamwork-oriented atmosphere. A critical part of their duties includes promoting ethical business practices and ensuring compliance with federal, state, and local laws. Effective communication and collaboration with the entire restaurant team, including General Managers and staff, are essential to fostering a positive work culture. The role also demands dedication to creating an environment that engages employees and supports their professional growth.