The Wendy's Company logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development programs

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, high-quality ingredients and exceptional customer service. Founded in 1969, Wendy's has grown to become one of the largest and most beloved quick-service restaurant brands in the world. The brand is synonymous with innovation in the fast-food industry, offering a diverse menu that includes fresh hamburgers, chicken sandwiches, salads, and a variety of sides and beverages. With a commitment to quality and a focus on exceeding customer expectations, Wendy's maintains a strong presence in numerous communities through both company-operated and franchised locations.

This job opportunity is with one of Wendy's numerous franchised locations, specifically situated at 990 Saratoga Ave, San Jose, CA 95129. As an independently owned and operated franchise, this Wendy's location manages its own compensation, benefits, and career development programs, which may differ from company-owned restaurants. This provides a unique environment where entrepreneurial spirit meets the powerful support and branding of a globally renowned fast-food leader.

The role of a Restaurant Manager at Wendy's is vital to the success of the restaurant and plays an integral part in the leadership and management team. The Restaurant Manager is responsible for directing the day-to-day operations of the restaurant, ensuring that every shift achieves its business goals while maintaining high standards of service and operational excellence. This position requires an energetic and strategic leader who understands how to run a million-dollar business with a focus on high performance and customer satisfaction.

Restaurant Managers at Wendy's take ownership of their teams, provide training and development to build bench strength among Crew Members and Shift Supervisors, and foster a positive, team-oriented atmosphere within the workplace. They demonstrate strong leadership skills, driving the team to always act in alignment with Wendy's business principles and operational standards. Through effective management and motivation, the Restaurant Manager ensures that customers consistently experience the exceptional quality and service that Wendy's is known for.

The role also entails ensuring compliance with health and safety regulations, managing inventory and cost controls, and collaborating with franchise ownership to meet financial targets. Successful Restaurant Managers are proactive problem solvers who can balance operational efficiency with employee satisfaction and customer engagement. This position offers a rewarding career path with growth opportunities within the franchise network and a chance to be part of a well-established brand that values leadership, innovation, and teamwork.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a retail or restaurant management position
  • Ability to work flexible hours including nights and weekends
  • Strong leadership and organizational skills
  • Good communication skills
  • Ability to multitask and prioritize
  • Commitment to providing excellent customer service

Job Qualifications

  • Experience in restaurant management or a related leadership role
  • Strong communication and interpersonal skills
  • Ability to motivate and develop a team
  • Knowledge of food safety and sanitation standards
  • Proficiency in inventory and cost management
  • Problem-solving skills
  • Ability to work in a fast-paced environment

Job Duties

  • Help run a million-dollar business through high energy and high standards
  • Understand the right way to do business and helps the team act accordingly
  • Assist with building bench strength by developing successful crew and shift supervisors
  • Maintain a team atmosphere

Job Criteria

Experience

Mid Level (3-7 years)


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