Assistant General Manager

Hotel Pommier stands apart in the hospitality industry as a family-owned, independent hotel brand committed to blending the warmth and charm of small-town values with the efficiencies and conveniences of modern technology. Located in Iowa, Hotel Pommier has earned its reputation as the highest-rated independent hotel brand in the state, a testament to its dedication to exceptional guest experiences and innovative service approaches. Unlike many hotel chains where employees are often treated like cogs in a machine, Hotel Pommier prides itself on fostering a genuine tribe culture where every team member is valued and empowered. This unique environment supports the brand's vision to humanize travel by prioritizing authentic connections, genuine hospitality, and seamless guest interactions facilitated by cutting-edge technology.

The organization is currently on the lookout for a Hotel Lead to spearhead the next phase of growth and innovation. This role is a pivotal leadership position within the hotel's operational lineup. The Hotel Lead acts as the heartbeat of the property, responsible for overseeing and directing everyday hotel functions to ensure that the guest experience consistently meets the brand's gold standard. Working closely with the Regional Manager, the Hotel Lead plays a proactive and dynamic role in executing the hotel’s strategic goals and operational initiatives.

The position entails leading a diverse team across multiple departments including front desk, housekeeping, breakfast services, and maintenance. This requires a hands-on leader who can set the tone by embodying the company’s core values such as reliability, integrity, and a commitment to excellence. From training and motivating team members to conducting meticulous inspections, the Hotel Lead ensures that every aspect of the hotel’s operations aligns with the brand promise of unparalleled quality and guest satisfaction.

Applicants for this role will thrive in a fast-paced environment where attention to detail, responsiveness, and a problem-solving mindset are essential. The Hotel Lead must be available to work flexible hours, including weekends and holidays, reflecting the round-the-clock nature of the hospitality industry. Physical endurance is also important, as the role requires being on one’s feet for extended periods and occasionally handling moderate lifting.

Hotel Pommier offers a vibrant company culture enriched with several attractive employee benefits designed to support work-life balance and professional growth. Highlights include access to earned income on demand, competitive holiday pay, a robust 401k retirement plan with generous matching, and numerous opportunities for career development through certifications and conferences. The company’s transparency in payroll and work schedules sets it apart, ensuring that team members can manage their earnings and hours effortlessly via a mobile app.

Moreover, the employee experience is enhanced by unique perks such as package concierge services, exclusive local event access, and referral bonuses, making Hotel Pommier not just a workplace but a community. Those who join the team can expect to be part of an inclusive and equitable environment that values diversity and fosters mutual respect.

For those driven by a genuine passion for hospitality and leadership, the Hotel Lead role at Hotel Pommier offers an unparalleled opportunity to grow professionally while making a tangible impact on guest experiences and the community at large. This role is a critical component in continuing the brand’s tradition as a standout independent hotel in Iowa and beyond.