Assistant General Manager

Dave & Buster's Inc. is a premier entertainment and dining establishment that combines the latest interactive games and high-quality dining experiences. The company operates multiple locations across the United States, offering a vibrant atmosphere for guests looking to enjoy food, drinks, and fun activities all under one roof. Known for its commitment to exceptional customer service and strong community involvement, Dave & Buster's provides a unique blend of entertainment and hospitality that appeals to families, friends, and corporate groups alike. With its two strong brands, Dave & Buster's and Main Event Entertainment, the company offers diverse opportunities for career growth and rewarding experiences within the hospitality and entertainment sectors.

The role of Assistant General Manager at Dave & Buster's is designed for dynamic leaders who thrive in fast-paced environments and enjoy managing multiple facets of a complex operation. This full-time position offers a competitive salary range from $71,379 to $83,976, reflecting the extensive responsibilities and impact of the role. As the Assistant General Manager, you will be responsible for providing overall leadership, supervision, and strategic direction to both front-of-house and back-of-house teams, ensuring operational excellence and an unparalleled guest experience. Working closely under the guidance of the General Manager, this position requires a hands-on approach to managing daily operations and inspiring a team in a lively, multifaceted entertainment and dining setting.

The ideal candidate will possess a passion for the restaurant and entertainment industry, combined with strong business acumen and a dedication to high standards. You will be adept at managing financial reports, controlling costs including labor and goods sold, and leading staff training initiatives to maximize efficiency and customer satisfaction. The role demands enthusiasm for engaging with both team members and guests to foster a fun, energetic atmosphere that elevates guest experiences. You must be comfortable working long hours, including nights, weekends, and holidays, while maintaining a focus on detail and safety.

You will oversee staffing and management coverage to ensure the business runs smoothly and the customer experience is exceptional. Your leadership will promote positive employee relations, effective delegation, and high staff morale. This position offers the opportunity to make a significant impact on business results through continuous operational improvements and adherence to established standards. With multiple managers per shift and a large leadership team, you'll have the support and resources necessary to excel. The work environment is designed to be fun and motivating, with dual brand exposure that doubles your career growth potential.