Job Overview
Employment Type
Full-time
Compensation
Salary
Range $62,545.60 - $80,392.00
Work Schedule
Flexible
Benefits
weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Commuter Benefits
flexible spending accounts
development opportunities
Job Description
Shake Shack is a renowned hospitality brand that originated from a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, the visionary behind the Union Square Hospitality Group and author of the acclaimed book "Setting the Table," Shake Shack has blossomed into a global phenomenon known for high-quality food paired with exceptional hospitality. The brand's commitment to community and sustainability shines through its origins and continues to guide its operations today. Shake Shack stands out in the fast-casual dining segment by offering a unique blend of gourmet burgers, shakes, and fries with an unwavering focus on customer experience and social responsibility.
Located at 225 Varick Street, Shrewsbury, Massachusetts, the Shake Shack at this site embodies the company’s core values of inclusivity, growth, and community engagement. As one of the fastest-growing hospitality brands, Shake Shack is dedicated to creating an environment where team members feel valued and empowered. Employees are part of the "ShackFam" — a supportive and dynamic community that encourages mentorship, learning, and career development. This Full-Time Shack Management position is an exciting opportunity for experienced restaurant leaders who are passionate about delivering superior dining experiences and upholding operational excellence.
The role of Shack Manager at Shake Shack is multifaceted, offering a dynamic work environment where leadership and operational skills are put to the test. Managers will lead, coach, and develop team members, ensuring the highest standards of quality, safety, and hospitality are met and consistently surpassed. This position demands a strategic focus on financial performance, including meeting profitability targets through effective budgeting, inventory management, and payroll oversight. The manager also plays a critical role in promoting the brand within the local community, fostering positive relationships through events and word-of-mouth advocacy.
With a pay range of $62,545.60 to $80,392, this role offers competitive compensation that reflects its importance within Shake Shack's operational hierarchy. The company’s thoughtful approach to benefits and work culture means employees enjoy not only financial rewards but also comprehensive health-related coverages, paid time off, and growth opportunities. The Shack Manager is expected to uphold and implement company policies, ensuring compliance with local and state health and safety regulations. The position requires flexibility in work hours and a proactive attitude towards problem-solving and team development.
By joining Shake Shack’s management team, candidates become part of a brand that is committed to "Standing For Something Good". This commitment translates into an inclusive workplace where diversity is celebrated and every employee can thrive. The company’s heritage, strategic growth, and dedication to hospitality excellence make this a fulfilling and impactful management opportunity within the restaurant industry.
Located at 225 Varick Street, Shrewsbury, Massachusetts, the Shake Shack at this site embodies the company’s core values of inclusivity, growth, and community engagement. As one of the fastest-growing hospitality brands, Shake Shack is dedicated to creating an environment where team members feel valued and empowered. Employees are part of the "ShackFam" — a supportive and dynamic community that encourages mentorship, learning, and career development. This Full-Time Shack Management position is an exciting opportunity for experienced restaurant leaders who are passionate about delivering superior dining experiences and upholding operational excellence.
The role of Shack Manager at Shake Shack is multifaceted, offering a dynamic work environment where leadership and operational skills are put to the test. Managers will lead, coach, and develop team members, ensuring the highest standards of quality, safety, and hospitality are met and consistently surpassed. This position demands a strategic focus on financial performance, including meeting profitability targets through effective budgeting, inventory management, and payroll oversight. The manager also plays a critical role in promoting the brand within the local community, fostering positive relationships through events and word-of-mouth advocacy.
With a pay range of $62,545.60 to $80,392, this role offers competitive compensation that reflects its importance within Shake Shack's operational hierarchy. The company’s thoughtful approach to benefits and work culture means employees enjoy not only financial rewards but also comprehensive health-related coverages, paid time off, and growth opportunities. The Shack Manager is expected to uphold and implement company policies, ensuring compliance with local and state health and safety regulations. The position requires flexibility in work hours and a proactive attitude towards problem-solving and team development.
By joining Shake Shack’s management team, candidates become part of a brand that is committed to "Standing For Something Good". This commitment translates into an inclusive workplace where diversity is celebrated and every employee can thrive. The company’s heritage, strategic growth, and dedication to hospitality excellence make this a fulfilling and impactful management opportunity within the restaurant industry.
Job Requirements
- Minimum 3 years of restaurant general management experience
- knowledge of restaurant operations including personnel management and health code compliance
- ability to lead, motivate and train a team
- proficiency in financial management including budgeting and payroll
- food handler certification preferred
- willingness to work flexible hours
- strong communication and interpersonal skills
Job Qualifications
- Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
- working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- ability to learn and train others on all aspects of Shack operations
- demonstrated ability to champion hospitality and motivate team members
- strong leadership skills with a focus on coaching and achieving excellence
- knowledgeable in all financial aspects of business operations
- minimum 3 years of profit and loss responsibilities
- food handler certification preferred
- willingness to work flexible hours
Job Duties
- Lead, coach and develop team members
- manage inventory, quality, and safety protocols
- meet and exceed financial and profitability goals by managing budget
- maintain top-notch standards of excellence and hospitality
- drive sales and profits while developing people
- implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
- manage payroll and scheduling
- promote the brand in the local community through word-of-mouth and restaurant events
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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