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Shake Shack logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Commuter Benefits
flexible spending accounts
Dependent care accounts
development opportunities

Job Description

Shake Shack is a globally recognized and fast-growing hospitality brand that began its journey as a simple hot dog cart in New York City’s Madison Square Park. Founded by Danny Meyer, the CEO of Union Square Hospitality Group and author of the bestselling book "Setting the Table," Shake Shack has evolved into an iconic restaurant chain renowned for its commitment to high-quality food, exceptional customer service, and meaningful community engagement. The company exemplifies a culture that prioritizes putting people first, building not just a business but a thriving community known as the #ShackFam. Shake Shack’s roots in fine dining and... Show More

Job Requirements

  • Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
  • strong leadership and organizational skills
  • knowledge of restaurant operations including personnel management, food preparation, purchasing, sanitation and health codes
  • ability to manage budgets and meet profitability goals
  • experience in payroll and scheduling management
  • excellent communication and interpersonal skills
  • food handler certification preferred
  • willingness to work flexible hours
  • reliable and motivated to work in a fast-paced environment

Job Qualifications

  • Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
  • working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • ability to learn and train others on all aspects of the Shack operations
  • demonstrated ability to champion hospitality and motivate team members
  • strong leadership skills with a focus on coaching and achieving excellence
  • knowledgeable in all financial aspects of business operations
  • minimum 3 years of P&L responsibilities
  • food handler certification, preferred
  • willingness to work flexible hours

Job Duties

  • Lead, coach and develop team members
  • manage inventory, quality, and safety protocols
  • meet and exceed financial and profitability goals by managing budget
  • maintain top-notch standards of excellence and hospitality
  • drive sales and profits while developing people
  • implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
  • manage payroll and scheduling
  • promote the brand in the local community through word-of-mouth and restaurant events

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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