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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $43,888.00 - $46,388.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Flexible pay options
Job Description
WoodSpring Suites in Irmo, South Carolina, is part of a nationally recognized extended-stay hotel chain known for its commitment to offering affordable, comfortable, and convenient lodging options for travelers and long-term guests. Operated under the umbrella of Hotel Management & Consulting, Inc., WoodSpring Suites combines a focus on excellent service and hospitality with well-maintained facilities tailored to meet the needs of both business and leisure travelers. The hotel is dedicated to providing a welcoming environment that feels like a home away from home, emphasizing guest satisfaction and operational excellence. Known for its efficient team-based culture, WoodSpring Suites fosters a work... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 1 year experience in hotel leadership including front desk and back-of-house operations
- proficient computer skills
- ability to perform physical tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods
- ability to lift, push, or pull up to 20lbs regularly and occasionally up to 50lbs
- ability to communicate effectively both orally and in writing
- proactive problem-solving skills
- availability to work flexible shifts
- willingness to cover employee shifts as needed
Job Qualifications
- Minimum of 1 years' experience in hotel leadership, including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- Train and provide guidance to staff
- discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
- provide hands-on support and guidance to ensure the team achieves outstanding results
- post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts
- ensure the hotel is always "Guest Ready" by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- monitor and follow up on guest feedback and concerns, suggest and sell amenities, ensure guest and property security
- assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms
- manage inventory, check property email, build relationships with vendors and guests, foster teamwork
- network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- lead in-house guest sales and marketing initiatives to increase occupancy
- assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- flexible for covering employee shifts as needed to ensure operational continuity
- know and follow property emergency procedures and ensure the security needs of the property and guests are met
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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