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Assistant General Manager

Charlotte, NC, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Up to $55,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Accrued paid vacation time
Paid Time Off
Extensive monthly manager bonus program
Digital rewards program
Medical insurance
Health Savings Account option
Dental Insurance
Vision Insurance
Pet insurance
Legal Assistance Plan
Uniform allowance
401k
McDonald's career development training program
College tuition program

Job Description

RHJOC Enterprise is an independent franchisee that operates McDonald's restaurants, providing customers with quality food and excellent service in a welcoming and efficient environment. As a proud member of the McDonald's family, this franchisee strictly adheres to the renowned McDonald's standards of Quality, Service, Cleanliness, and Value, ensuring that every guest experience is memorable and satisfying. The franchise is committed to fostering a positive workplace culture that emphasizes teamwork, professional development, and outstanding operational performance. Employees at RHJOC Enterprise benefit from comprehensive training programs designed to improve their skills and enhance their careers in the fast-food industry. This franchisee operates... Show More

Job Requirements

  • 18 plus years of age
  • applicants must have 3 plus years of McDonald's management experience
  • ability to travel between home store and nearby organization stores
  • ability to access and utilize technology, such as email, word processing, Excel, and McDonald's computer systems
  • ability to work cohesively with coworkers to build strong restaurant teams
  • strong communication skills with team members via telephone, in-person and digital channels
  • department management/general manager experience preferred
  • servSafe certification required
  • McDonald's department management or general management certifications preferred

Job Qualifications

  • three plus years of McDonald's management experience
  • department management/general manager experience preferred
  • servSafe certification required
  • McDonald's department management or general management certifications preferred
  • strong communication skills with team members via telephone, in-person and digital channels
  • ability to work cohesively with coworkers to build strong restaurant teams
  • ability to access and utilize technology, such as email, word processing, Excel, and McDonald's computer systems

Job Duties

  • supervising food safety and cleanliness procedures to ensure the team is meeting McDonald's standards
  • setting/achieving targets during shifts and each month to help restaurant meet their goals
  • taking action to monitor and improve safety, security, labor, food cost, inventory, and profitability
  • assisting with the creation of manager and crew schedules and managing labor controls
  • counting inventory, completing truck orders and identifying opportunities for cost savings
  • maintaining restaurant cleanliness and ensuring maintenance routines are completed
  • providing exceptional customer service and improving overall satisfaction metrics
  • achieving successful graded visit results
  • conduct frequent execution visits with follow-up improvement plan and training
  • following up and correcting constructive feedback from customers
  • conduct manager walk throughs and restaurant results recaps
  • building guest counts and sales through all omni channels
  • coach, lead and be resourceful to restaurant managers and crew
  • conduct interviews, hire, train and retain restaurant employees
  • meeting deadlines and key performance indicators
  • responding to urgent requests in a timely matter
  • ability to perform physical tasks related to working in a restaurant environment, including lifting to 50 pounds, bending, standing, sitting, crouching

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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