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Assistant General Manager

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $14.42 - $21.04
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Work Schedule

Standard Hours
Day Shifts
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Benefits

bonus
Medical insurance
401k plan
vacation
sick leave

Job Description

Alvarado Restaurant Nation (ARN) is a renowned operator in the food service industry, committed to delivering exceptional dining experiences across its numerous restaurant locations. Established with a mission to uphold the highest standards of quality, service, and hospitality, ARN prides itself on fostering an inclusive and respectful workplace where team members are empowered to grow and excel. This company operates multiple restaurants across various states, including Colorado, and is recognized for its dedication to community engagement and employee development. ARN offers competitive compensation, comprehensive benefits, and a work environment that encourages professional advancement and personal fulfillment.

The Assistant Restaurant Le... Show More

Job Requirements

  • high school diploma or GED
  • 1+ years supervisory experience preferred in either a food service or retail environment with profit and loss accountability, schedule writing, and team member development
  • supervisory experience in either a food service or retail environment
  • demonstrated ability to maintain financial controls and coach and train hourly employees
  • proven ability to drive customer satisfaction, financial performance and employee satisfaction

Job Qualifications

  • high school diploma or GED
  • supervisory experience in either a food service or retail environment
  • demonstrated ability to maintain financial controls and coach and train hourly employees
  • proven ability to drive customer satisfaction, financial performance and employee satisfaction
  • 1+ years supervisory experience preferred in either a food service or retail environment with profit and loss accountability, schedule writing, and team member development

Job Duties

  • maintains fast, accurate service, positive guest relations and ensures products are consistent with company quality standards
  • resolves majority of on-site customer complaints
  • conducts periodic food safety audits
  • provides on-going coaching and feedback to crew on customer service, product quality and speed of service
  • analyzes sales, labor, inventory and controllables on a continual basis and takes corrective action to meet or achieve margin and sales growth targets
  • maintains day-to-day responsibility for cash procedures such as bank deposits, making change, opening/closing safe and audits of the DCS
  • maintains principal accountability for timekeeping and payroll procedures
  • ensures that facilities and equipment are maintained to company standards on a day-to-day basis
  • monitors inventory, food preparation and order fulfillment on a daily basis to ensure adherence to company standards
  • monitors speed of service (SOS) performance and resolves bottlenecks to achieve SOS goals
  • responsible for weekly and daily inventory, food and supplies deliveries, restaurant opening and closing and daily adjustments in shift staffing and crew deployment
  • principal trainer for new crew members with primary responsibility for STP program delivery and documentation as well as specific instruction to cashiers in sales building techniques
  • conducts formal crew performance appraisals and determines merit awards subject to RGM approval

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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