Assistant General Manager

El Paso, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $48,000.00 - $60,000.00

Work Schedule

Standard Hours

Benefits

competitive pay

bonus potential

Paid Time Off

Tuition Reimbursement

Free Meals

career advancement

medical benefits

Health and wellness programs

401k plan

Employee Discounts

Sustainability commitment

Job Description

The hiring establishment for this role is a prestigious and well-recognized restaurant chain known for its dynamic work culture and commitment to excellence in the food service industry. As a restaurant operator that emphasizes high standards, exceptional customer service, and a strong team-oriented environment, this company is a leader in providing memorable dining experiences to its customers. The brand is committed to equity, inclusion, and fostering a culture where every team member feels valued and empowered to contribute. This organization offers a structured career path with opportunities for growth and professional development within the restaurant and hospitality sector.

The role of Assistant General Manager is vital for the ongoing success of the restaurant. This position supports the Restaurant General Manager by upholding brand standards, inspiring and leading the team, and ensuring top-notch customer experiences every day. The Assistant General Manager acts as a critical leader by training, coaching, and recognizing the contributions of the staff. They also take charge when the General Manager is absent, making key operational decisions and ensuring the seamless running of the restaurant. This full-time role offers a balanced workweek of 50 hours, with 40 hours paid at a regular rate and 10 hours paid at time and a half, reflecting the demanding yet rewarding nature of the position.

In this role, the Assistant General Manager will prioritize customer satisfaction by consistently modeling successful operational routines, monitoring food safety and cleanliness, and collaborating with the General Manager on performance management. The role also requires involvement in recruitment and hiring processes, promoting a culture of equity and inclusion, as well as active engagement in financial oversight including profit and loss management, cash control, inventory, and labor management. This position is ideal for a motivated individual who thrives in a fast-paced environment, enjoys team leadership, and is dedicated to continuous personal and professional growth.

With an annual salary range of $48,000 to $60,000, compensation is competitive and varies based on geographic location and experience. This position also includes multiple benefits such as bonus potential, paid time off, medical benefits starting day one, and opportunities for career advancement. The company also offers unique perks including discounts on various goods and services and a commitment to sustainability, making it a desirable workplace for ambitious professionals seeking a rewarding career in restaurant management.

Job Requirements

3+ years of restaurant or retail management experience
Assist with profit and loss management by following cash control, security procedures, maintaining inventory, managing labor, and reviewing financial reports
Ensure all employees receive proper training and resources
Champion the company's culture and values, promoting equity, inclusion, and belonging in the restaurant
Lead efforts in individual and team recognition, collaboration, and motivation
Identify and recruit exceptional talent, supporting the General Manager in the hiring process
Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees
Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards

Job Qualifications

3+ years of restaurant or retail management experience
Strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees
Ability to champion the company culture and values, promoting equity, inclusion, and belonging
Experience assisting with profit and loss management by following cash control, security procedures, maintaining inventory, managing labor, and reviewing financial reports
Proven ability to lead efforts in individual and team recognition, collaboration, and motivation
Experience in sourcing, recruiting, and hiring exceptional talent
Knowledge of corporate policies, procedures, and Occupational Health and Food Safety standards

Job Duties

Ensure consistent customer satisfaction by effectively modeling the MIC Success Routine and prioritizing customer needs
Oversee team members' adherence to shift excellence responsibilities, maintain high food safety standards, and uphold core excellence
Take charge of restaurant operations in the General Manager's absence
Collaborate with the General Manager in assessing team performance, providing ongoing constructive and positive feedback
Address employee relations issues as they arise, determine immediate resolutions or escalate to the General Manager when necessary
Assist in sourcing, recruiting, interviewing, and hiring team members while driving a culture of equity, inclusion, and belonging
Assist with profit and loss management, including cash control, security procedures, inventory maintenance, and labor management
Review financial reports and take appropriate actions to optimize performance
Support the General Manager in facility maintenance and ensure health and safety standards are consistently followed