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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $48,000.00 - $60,000.00
Work Schedule
Standard Hours
Benefits
competitive pay
bonus potential
Paid Time Off
Tuition Reimbursement
Free Meals
career advancement
medical benefits
Health and wellness programs
401k plan
Employee Discounts
Sustainability commitment
Job Description
The hiring establishment for this role is a prestigious and well-recognized restaurant chain known for its dynamic work culture and commitment to excellence in the food service industry. As a restaurant operator that emphasizes high standards, exceptional customer service, and a strong team-oriented environment, this company is a leader in providing memorable dining experiences to its customers. The brand is committed to equity, inclusion, and fostering a culture where every team member feels valued and empowered to contribute. This organization offers a structured career path with opportunities for growth and professional development within the restaurant and hospitality sector.
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Job Requirements
- 3+ years of restaurant or retail management experience
- Assist with profit and loss management by following cash control, security procedures, maintaining inventory, managing labor, and reviewing financial reports
- Ensure all employees receive proper training and resources
- Champion the company's culture and values, promoting equity, inclusion, and belonging in the restaurant
- Lead efforts in individual and team recognition, collaboration, and motivation
- Identify and recruit exceptional talent, supporting the General Manager in the hiring process
- Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees
- Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards
Job Qualifications
- 3+ years of restaurant or retail management experience
- Strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees
- Ability to champion the company culture and values, promoting equity, inclusion, and belonging
- Experience assisting with profit and loss management by following cash control, security procedures, maintaining inventory, managing labor, and reviewing financial reports
- Proven ability to lead efforts in individual and team recognition, collaboration, and motivation
- Experience in sourcing, recruiting, and hiring exceptional talent
- Knowledge of corporate policies, procedures, and Occupational Health and Food Safety standards
Job Duties
- Ensure consistent customer satisfaction by effectively modeling the MIC Success Routine and prioritizing customer needs
- Oversee team members' adherence to shift excellence responsibilities, maintain high food safety standards, and uphold core excellence
- Take charge of restaurant operations in the General Manager's absence
- Collaborate with the General Manager in assessing team performance, providing ongoing constructive and positive feedback
- Address employee relations issues as they arise, determine immediate resolutions or escalate to the General Manager when necessary
- Assist in sourcing, recruiting, interviewing, and hiring team members while driving a culture of equity, inclusion, and belonging
- Assist with profit and loss management, including cash control, security procedures, inventory maintenance, and labor management
- Review financial reports and take appropriate actions to optimize performance
- Support the General Manager in facility maintenance and ensure health and safety standards are consistently followed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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