Assistant General Manager

Grosse Pointe, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $48,000.00 - $60,000.00

Work Schedule

Standard Hours

Benefits

competitive pay

bonus potential

vacation

Paid Time Off

Tuition Reimbursement

Free Meals

career advancement

medical benefits

Health and wellness programs

401k Retirement Plan

Employee Discounts

Job Description

Our company is a prominent player in the restaurant industry, known for delivering exceptional dining experiences and maintaining a strong brand reputation. With a commitment to quality service, innovation, and customer satisfaction, we continue to grow and expand our presence, attracting top talent to join our dynamic team. We offer a vibrant and inclusive work environment where employees are empowered to succeed and thrive.

The Assistant General Manager position is central to the restaurant's operational success. This role supports the Restaurant General Manager by enforcing brand standards and inspiring the team through leadership and mentorship. The Assistant General Manager leads by example to cultivate a positive work culture, focusing on training, coaching, and employee recognition to ensure a high level of customer service. This role includes stepping in for the General Manager during their absence, overseeing daily operations, making critical decisions, and maintaining operational excellence.

Working 50 hours per week, with 40 hours at regular pay and 10 hours compensated at time and a half, this role offers a balanced approach to workload and remuneration. The position requires a hands-on leader who takes ownership of both people and financial management aspects including labor, inventory, cash control, and profit and loss oversight. The Assistant General Manager plays a key role in recruitment, fostering a culture of equity and inclusion, and ensuring compliance with health and safety standards.

This role is ideal for a motivated individual with at least three years of experience in restaurant or retail management, ready to contribute to the restaurant’s success and growth. Competitive pay ranging from $48,000 to $60,000 annually is offered, with compensation varying based on location and experience. Overall, the Assistant General Manager is a pivotal figure dedicated to achieving operational goals while creating an engaging and productive workplace for all team members.

Job Requirements

3+ years of restaurant or retail management experience
Assist with profit and loss management by following cash control and security procedures, maintaining inventory, managing labor, and reviewing financial reports
Ensure all employees receive proper training and resources
Champion company culture and values, promoting equity, inclusion, and belonging
Lead efforts in individual and team recognition, collaboration, and motivation
Identify and recruit exceptional talent, supporting the General Manager in the hiring process
Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees
Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards

Job Qualifications

3+ years of restaurant or retail management experience
Proven leadership and team management skills
Strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating employees
Ability to assist with profit and loss management and reviewing financial reports
Experience in recruiting and hiring team members
Knowledge of corporate policies, procedures, and Occupational Health and Food Safety standards
Commitment to promoting equity, inclusion, and belonging in the workplace

Job Duties

Ensure consistent customer satisfaction by effectively modeling the MIC success routine and prioritizing customer needs
Oversee team members' adherence to shift excellence responsibilities, maintain high food safety standards, and uphold core excellence
Take charge of restaurant operations in the General Manager's absence
Collaborate with the General Manager in assessing team performance, providing ongoing constructive and positive feedback
Address employee relations issues as they arise, determine immediate resolutions or escalate to the General Manager when necessary
Assist in sourcing, recruiting, interviewing, and hiring team members, while driving a culture of equity, inclusion, and belonging
Assist with profit and loss management including cash control, security procedures, inventory maintenance, and labor management
Review financial reports and take appropriate actions to optimize performance
Support the General Manager in facility maintenance and ensure health and safety standards are consistently followed