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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $48,000.00 - $60,000.00
Work Schedule
Standard Hours
Benefits
competitive pay
bonus potential
Paid Time Off
Tuition Reimbursement
Free Meals
career advancement
medical benefits
Health and wellness programs
401k Retirement Plan
Employee Discounts
Sustainability commitment
Job Description
This renowned restaurant, part of a popular and fast-growing chain, is dedicated to delivering exceptional dining experiences through high-quality food and outstanding customer service. Known for its vibrant atmosphere and commitment to innovation, the company values teamwork, inclusion, and continuous improvement. It boasts a well-established brand presence with a loyal customer base and offers a supportive environment where employees can thrive and grow their careers in the hospitality industry.
As an Assistant General Manager, you play a pivotal role in the success and smooth operation of the restaurant. Supporting the Restaurant General Manager, you ensure that brand standards are con... Show More
As an Assistant General Manager, you play a pivotal role in the success and smooth operation of the restaurant. Supporting the Restaurant General Manager, you ensure that brand standards are con... Show More
Job Requirements
- 3+ years of restaurant or retail management experience
- Experience assisting with profit and loss management including cash control and security procedures
- Experience maintaining inventory control and managing labor
- Ability to ensure proper training and resource allocation for all employees
- Commitment to promoting equity, inclusion, and belonging
- Strong communication skills for performance appraisals, disciplinary actions, and employee motivation
- Knowledge of corporate policies, procedures, and occupational health and food safety standards
- Ability to address employee relations and resolve conflicts or escalate when necessary
Job Qualifications
- 3+ years of restaurant/retail management experience
- Assist with Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports
- Ensure all employees receive proper training and resources
- Champion the restaurant’s culture and values, promoting equity, inclusion, and belonging in the restaurant
- Lead efforts in individual and team recognition, collaboration, and motivation
- Identify and recruit exceptional talent, supporting the GM in the hiring process
- Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees
- Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards
Job Duties
- Ensure consistent customer satisfaction by effectively modeling the MIC Success Routine and prioritizing customer needs
- Oversee Team Members' adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold Core excellence
- Take charge of restaurant operations in the GM's absence
- Collaborate with the GM in assessing team performance, providing ongoing constructive and positive feedback
- Address employee relations issues as they arise, determine immediate resolutions, or escalate to the GM when necessary
- Assist in sourcing, recruiting, interviewing, and hiring Team Members, while driving a culture of equity, inclusion, and belonging
- Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management
- Review financial reports and take appropriate actions to optimize performance
- Support the GM in facility maintenance and ensure health and safety standards are consistently followed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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