Maple Street Biscuit Company logo

Assistant General Manager

Job Overview

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Employment Type

Hourly
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Work Schedule

Day Shifts
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Benefits

Medical insurance
weekly pay
Same-day pay access
free meal
Team member discount
No night shifts
Community involvement

Job Description

Maple Street Biscuit Company is a community-oriented restaurant brand dedicated to delivering delicious, high-quality food while fostering a culture of care and collaboration. With a mission to Help People, Serve Others, and Be a Part of the Community, Maple Street goes beyond just serving great food—they create meaningful connections with their guests and team members alike. This commitment to community and excellence permeates everything they do, making Maple Street a unique and welcoming place to work and enjoy a meal. The company culture emphasizes personal and professional growth, encouraging every team member from Ambassadors and Baristas to Community Leaders to develop skills and take pride in their contributions within the team and the community at large. Maple Street Biscuit Company’s approach to leadership and team development is built on encouragement, training, and support, ensuring that team members thrive in a collaborative environment with shared values and goals.

As an Assistant General Manager at Maple Street Biscuit Company, you will play an essential leadership role working closely with the Community Leader (General Manager) to support daily operations. Your role will be pivotal in ensuring smooth shift management, team motivation, and the delivery of a positive guest experience. This position involves hands-on management during shifts, actively participating in food preparation, guest service, and ensuring operational standards are upheld consistently. You will assist in executing strategies and operational plans set forth by the leadership team including the Community Leader and Mission Coach (District Manager), maintaining the highest food quality, safety protocols, and cleanliness standards expected at all times. This position offers a fulfilling opportunity for someone passionate about leadership within the restaurant industry who enjoys fostering a positive, upbeat, and well-supported team environment.

The Assistant General Manager position at Maple Street Biscuit Company is an hourly role that offers weekly pay with the added benefit of same-day pay access. New team members are eligible for medical insurance starting from the very first day, and additional perks include a free meal each shift, a generous 35% team member discount on food and retail items, no night shifts, and frequent opportunities for community involvement. The role not only demands operational excellence but also encourages team members to embody the company’s mission to Help People, Serve Others, and Be a Part of the Community in every aspect of their work. Maple Street Biscuit Company is an equal opportunity employer committed to diversity, equity, and inclusion, welcoming applicants of all backgrounds to join their dynamic team and grow within the company.

Job Requirements

  • At least 1 year of leadership experience in a restaurant or retail environment
  • strong interpersonal and communication skills
  • a passion for leadership and fostering a collaborative team environment
  • valid driver’s license and reliable transportation

Job Qualifications

  • At least 1 year of leadership experience in a restaurant or retail environment
  • strong interpersonal and communication skills
  • a passion for leadership and fostering a collaborative team environment
  • valid driver’s license and reliable transportation

Job Duties

  • Lead and motivate the team to deliver exceptional service during your shifts
  • assist in day-to-day operations, including food preparation, guest experience, and team coordination
  • support and execute operational plans as directed by the Community Leader and Mission Coach (District Manager)
  • maintain a high standard of food quality, safety, and cleanliness
  • act as a role model by embodying Maple Street’s mission to Help People, Serve Others, Be a Part of the Community

Job Criteria

Experience

Mid Level (3-7 years)


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