Assistant General Manager

Drury Hotels is a renowned hospitality company dedicated to providing exceptional guest experiences while fostering a supportive and rewarding work environment for its team members. Headquartered with properties including the Pittsburgh location at 745 Grant Street, Drury Hotels stands out in the industry for its commitment to employee well-being, career growth, and outstanding service standards. This company is widely recognized for creating a welcoming atmosphere not only for guests but also for employees, emphasizing a sense of belonging and mutual respect. Drury Hotels prides itself on its award-winning status, being ranked among Newsweek's America's Greatest Workplaces 2025, and provides a workplace culture where diverse talents thrive and are valued.

Joining Drury Hotels means more than just securing a job; it means becoming part of a community that prioritizes balanced work-life dynamics and professional development. Employees benefit from flexible scheduling, paid time off, hotel discounts, and complimentary room nights, supporting both their personal and professional lives. The company promotes career advancement through mentorship programs, cross-training opportunities, comprehensive development plans, and management training. This focus on growth is evidenced by over 200 internal promotions within the year, highlighting Drury's commitment to nurturing and recognizing talent from within.

The Operations Leadership Team plays a vital role in maintaining Drury Hotels' reputation for excellence. In this capacity, team members provide expert leadership across all hotel departments, ensuring that guest service remains a top priority. The role involves training, developing, and coaching team members to maximize their success and foster a culture of exceptional service delivery. Leaders on this team are expected to manage key business metrics such as quality, service, profitability, and team engagement, thereby upholding and advancing the company's high standards.

Employees in this leadership role serve as role models for quality assurance best practices, consistently striving to meet or exceed all performance measures. Drury Hotels seeks individuals who are passionate about serving others and exceeding guest expectations, as this dedication directly contributes to the company’s continued success and positive work environment. Candidates with a bachelor's degree in hospitality, business, or a related field are preferred, along with those who have at least one year of supervisory experience and demonstrated leadership success, particularly within the hotel industry.

Compensation for roles within Drury Hotels includes eligibility for semi-annual bonuses based on hotel and company performance, supplemented by a host of benefits such as medical, dental, vision, prescription, life, and disability insurance. Additionally, the company offers a retirement plan with company-matched 401(k) contributions and a Team Member Assistance Program focused on health and well-being. This comprehensive benefits package, combined with the dynamic and supportive company culture, makes Drury Hotels an outstanding employer in the hospitality sector.

By choosing to work at Drury Hotels, employees join a team where their contributions are recognized, their growth is fostered, and their happiness at work is a priority. It is a place where passion for hospitality meets real opportunities for career advancement and personal fulfillment. This leadership position is an inviting opportunity for driven professionals ready to make a meaningful impact in a celebrated hotel chain dedicated to excellence and employee satisfaction.