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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
competitive salary
Job Description
Blaze Pizza is a leading fast-casual pizza restaurant brand known for its commitment to quality ingredients, exceptional customer service, and a unique guest experience. Founded on the principles of empowering teams and revolutionizing the pizza dining experience, Blaze Pizza has quickly grown to become a favorite destination for pizza lovers across the country. The company prides itself on fostering a culture of collaboration, innovation, and operational excellence, which helps maintain its competitive edge in the fast-casual dining sector. Operating with high standards and using precise tools designed to drive business growth, Blaze Pizza continues to set new benchmarks for customer... Show More
Job Requirements
- Positive and energetic self-starter, passion for leadership
- high school diploma
- basic business math and accounting skills
- strong analytical and decision-making skills
- 1-2 years of operations management experience in QSR, fast-casual, or casual dining
- proven employee and guest satisfaction skills
- financial performance knowledge
- basic computer literacy and data analytics knowledge
- good written and verbal communication skills
- exceptional team building experience
- ability to lift, bend, stoop, walk and perform physical tasks for hours
- eligibility verified through eVerify
Job Qualifications
- High school diploma
- 1-2 years of operations management experience in the quick service restaurant (QSR), fast-casual, or casual dining industry
- proven skills in employee and guest satisfaction
- financial performance knowledge
- basic computer literacy
- data analytics knowledge
- good written and verbal communication skills
- exceptional team building experience
Job Duties
- Demonstrate leadership skills which positively reinforce the Blaze Pizza culture
- communicate clearly with collaborative mindset to resolve conflict, problem solve and influence behavior
- recruit and equip employees to deliver great guest interactions and consistent product quality
- guide performance conversations and use coaching practices with team members
- communicate performance growth and observations to the General Manager to support establishing a healthy bench of team members
- apply local health and safety codes and company safety and security policies on every shift
- oversee inventory and labor allowances to support a $1.5 million - $2.5 million restaurant
- ensure safe restaurant environment conditions prioritizing guest safety
- monitor restaurant Speed with Service (SWS) and online ordering (OLO) performance targets every shift
- serve as a role model in resolving guest feedback and work to exceed guest service standards
- coach team on guest feedback, product quality and speed with service opportunities
- communicate and schedule maintenance in the restaurant
- monitor equipment cleaning schedules
- coordinate facility upgrades or equipment replacement with corporate office
- manage labor and team member performance behavior observations and take corrective action when necessary
- proactively assist the General Manager in other operations excellence tasks as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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