Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
competitive salary
Job Description
Blaze Pizza is a leading fast-casual pizza restaurant brand known for its commitment to quality ingredients, exceptional customer service, and a unique guest experience. Founded on the principles of empowering teams and revolutionizing the pizza dining experience, Blaze Pizza has quickly grown to become a favorite destination for pizza lovers across the country. The company prides itself on fostering a culture of collaboration, innovation, and operational excellence, which helps maintain its competitive edge in the fast-casual dining sector. Operating with high standards and using precise tools designed to drive business growth, Blaze Pizza continues to set new benchmarks for customer satisfaction and operational performance in the restaurant industry.
The Assistant Manager (AM) position at Blaze Pizza is a pivotal leadership role that provides overall guidance and support to the General Manager (GM) in building a team of unmatched talent dedicated to delivering excellent product quality and industry-breaking guest service. The AM plays an integral part in ensuring every shift runs smoothly, championing brand standards, and utilizing operational tools to meet and exceed business targets. This role requires the ability to lead by example, demonstrating a hands-on approach to maximizing guest satisfaction and operational efficiency. As part of the leadership team, the AM influences team behavior, motivates staff, and maintains an environment that prioritizes safety, quality, and service.
The Assistant Manager serves as a strong communicator who fosters a positive work culture by resolving conflicts, coaching team members, and inspiring consistent product quality and guest interactions. Responsibilities include recruiting and training employees, overseeing compliance with health and safety standards, managing inventory and labor budgets appropriate for a $1.5 million to $2.5 million volume restaurant, and ensuring operational excellence across all shifts. The AM is also tasked with monitoring restaurant performance metrics such as Speed with Service (SWS) and online ordering (OLO) targets, taking timely corrective actions when required.
The role demands a detailed-oriented and proactive individual with a passion for leadership and the ability to engage and develop teams. The Assistant Manager is instrumental in driving sales growth, managing profit margins, ensuring maintenance of equipment, and coordinating with the corporate office for facility upgrades. Compensation for this position is competitive, reflecting the responsibilities and impact the AM has on the restaurant’s success. Overall, this position is an excellent opportunity for professionals who are eager to develop their leadership career in an energetic, fast-paced environment within a well-established and respected fast-casual restaurant brand.
The Assistant Manager (AM) position at Blaze Pizza is a pivotal leadership role that provides overall guidance and support to the General Manager (GM) in building a team of unmatched talent dedicated to delivering excellent product quality and industry-breaking guest service. The AM plays an integral part in ensuring every shift runs smoothly, championing brand standards, and utilizing operational tools to meet and exceed business targets. This role requires the ability to lead by example, demonstrating a hands-on approach to maximizing guest satisfaction and operational efficiency. As part of the leadership team, the AM influences team behavior, motivates staff, and maintains an environment that prioritizes safety, quality, and service.
The Assistant Manager serves as a strong communicator who fosters a positive work culture by resolving conflicts, coaching team members, and inspiring consistent product quality and guest interactions. Responsibilities include recruiting and training employees, overseeing compliance with health and safety standards, managing inventory and labor budgets appropriate for a $1.5 million to $2.5 million volume restaurant, and ensuring operational excellence across all shifts. The AM is also tasked with monitoring restaurant performance metrics such as Speed with Service (SWS) and online ordering (OLO) targets, taking timely corrective actions when required.
The role demands a detailed-oriented and proactive individual with a passion for leadership and the ability to engage and develop teams. The Assistant Manager is instrumental in driving sales growth, managing profit margins, ensuring maintenance of equipment, and coordinating with the corporate office for facility upgrades. Compensation for this position is competitive, reflecting the responsibilities and impact the AM has on the restaurant’s success. Overall, this position is an excellent opportunity for professionals who are eager to develop their leadership career in an energetic, fast-paced environment within a well-established and respected fast-casual restaurant brand.
Job Requirements
- Positive and energetic self-starter, passion for leadership
- high school diploma
- basic business math and accounting skills
- strong analytical and decision-making skills
- 1-2 years of operations management experience in QSR, fast-casual, or casual dining
- proven employee and guest satisfaction skills
- financial performance knowledge
- basic computer literacy and data analytics knowledge
- good written and verbal communication skills
- exceptional team building experience
- ability to lift, bend, stoop, walk and perform physical tasks for hours
- eligibility verified through eVerify
Job Qualifications
- High school diploma
- 1-2 years of operations management experience in the quick service restaurant (QSR), fast-casual, or casual dining industry
- proven skills in employee and guest satisfaction
- financial performance knowledge
- basic computer literacy
- data analytics knowledge
- good written and verbal communication skills
- exceptional team building experience
Job Duties
- Demonstrate leadership skills which positively reinforce the Blaze Pizza culture
- communicate clearly with collaborative mindset to resolve conflict, problem solve and influence behavior
- recruit and equip employees to deliver great guest interactions and consistent product quality
- guide performance conversations and use coaching practices with team members
- communicate performance growth and observations to the General Manager to support establishing a healthy bench of team members
- apply local health and safety codes and company safety and security policies on every shift
- oversee inventory and labor allowances to support a $1.5 million - $2.5 million restaurant
- ensure safe restaurant environment conditions prioritizing guest safety
- monitor restaurant Speed with Service (SWS) and online ordering (OLO) performance targets every shift
- serve as a role model in resolving guest feedback and work to exceed guest service standards
- coach team on guest feedback, product quality and speed with service opportunities
- communicate and schedule maintenance in the restaurant
- monitor equipment cleaning schedules
- coordinate facility upgrades or equipment replacement with corporate office
- manage labor and team member performance behavior observations and take corrective action when necessary
- proactively assist the General Manager in other operations excellence tasks as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
