
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $59,841.60 - $76,939.20
Work Schedule
Flexible
Benefits
weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Commuter Benefits
flexible spending accounts
Dependent care accounts
development opportunities
Job Description
Shake Shack is a renowned hospitality brand that began its journey as a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, the visionary behind the Union Square Hospitality Group and acclaimed author of "Setting the Table," Shake Shack quickly became a beloved local staple. Its success was built on a strong foundation of community support and a commitment to giving back, with all proceeds from the original cart donated to park beautification efforts. Over time, this venture evolved into a permanent, iconic establishment known for its high-quality food and exceptional hospitality. Today, Shake Shack stands as one of the fastest-growing hospitality brands, dedicated to crafting unforgettable experiences for guests while prioritizing the well-being and development of its team members.
At Shake Shack, the mission is clear: to "Stand For Something Good" in every aspect of the business. This ethos is reflected not only in the quality of the food served but also in the inclusive, supportive environment fostered for all employees, affectionately known as the #ShackFam. Shake Shack embraces diversity and encourages its team members to be themselves, share ideas, and grow within a fun and collaborative culture. The company provides comprehensive hands-on mentorship, extensive training opportunities, and clear pathways for career advancement, empowering employees to make a lasting impact within their restaurants and the broader community.
The role offered is a Restaurant General Manager position, ideal for experienced leaders passionate about hospitality and operational excellence. This full-time role involves overseeing all restaurant functions to ensure an exceptional guest experience, managing a high-volume, fast-paced environment with efficiency and professionalism. General Managers at Shake Shack are entrusted with leading, coaching, and developing team members across all departments while maintaining top-notch standards in quality, safety, and customer service. Key responsibilities also include managing inventory, payroll, scheduling, and adhering to financial budgets to meet and exceed profitability goals.
Successful candidates will be adept at implementing company policies and procedures and promoting compliance with local and state health and safety codes. Additionally, the role involves fostering strong community relations by representing Shake Shack at local events and encouraging brand promotion through word-of-mouth. Compensation for this role ranges between $59,841.60 and $76,939.20 annually, reflecting the value Shake Shack places on experience and leadership within its hospitality family.
Joining Shake Shack means being part of an organization that values its people above all else. This position offers not only a competitive salary but also access to a wide array of benefits, including medical, dental, and vision insurance, paid time off, and opportunities for personal and professional growth. For those seeking a dynamic, rewarding career in a vibrant and mission-driven hospitality company, the Restaurant General Manager role at Shake Shack provides a unique opportunity to lead, innovate, and make a meaningful difference.
At Shake Shack, the mission is clear: to "Stand For Something Good" in every aspect of the business. This ethos is reflected not only in the quality of the food served but also in the inclusive, supportive environment fostered for all employees, affectionately known as the #ShackFam. Shake Shack embraces diversity and encourages its team members to be themselves, share ideas, and grow within a fun and collaborative culture. The company provides comprehensive hands-on mentorship, extensive training opportunities, and clear pathways for career advancement, empowering employees to make a lasting impact within their restaurants and the broader community.
The role offered is a Restaurant General Manager position, ideal for experienced leaders passionate about hospitality and operational excellence. This full-time role involves overseeing all restaurant functions to ensure an exceptional guest experience, managing a high-volume, fast-paced environment with efficiency and professionalism. General Managers at Shake Shack are entrusted with leading, coaching, and developing team members across all departments while maintaining top-notch standards in quality, safety, and customer service. Key responsibilities also include managing inventory, payroll, scheduling, and adhering to financial budgets to meet and exceed profitability goals.
Successful candidates will be adept at implementing company policies and procedures and promoting compliance with local and state health and safety codes. Additionally, the role involves fostering strong community relations by representing Shake Shack at local events and encouraging brand promotion through word-of-mouth. Compensation for this role ranges between $59,841.60 and $76,939.20 annually, reflecting the value Shake Shack places on experience and leadership within its hospitality family.
Joining Shake Shack means being part of an organization that values its people above all else. This position offers not only a competitive salary but also access to a wide array of benefits, including medical, dental, and vision insurance, paid time off, and opportunities for personal and professional growth. For those seeking a dynamic, rewarding career in a vibrant and mission-driven hospitality company, the Restaurant General Manager role at Shake Shack provides a unique opportunity to lead, innovate, and make a meaningful difference.
Job Requirements
- Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
- Working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- Ability to learn and train others on all aspects of the Shack operations
- Demonstrated ability to champion hospitality and motivate team members
- Strong leadership skills with a focus on coaching and achieving excellence
- Knowledgeable in all financial aspects of business operations
- Minimum 3 years of P&L responsibilities
- Food handler certification preferred
- Willingness to work flexible hours
Job Qualifications
- Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
- Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- Ability to learn and train others on all aspects of the Shack operations
- Demonstrated ability to champion hospitality and motivate team members
- Strong leadership skills with a focus on coaching and achieving excellence
- Knowledgeable in all financial aspects of business operations
- Minimum 3 years of P&L responsibilities
- Food handler certification, preferred
- Willingness to work flexible hours
Job Duties
- Lead, coach and develop team members
- Manage inventory, quality, and safety protocols
- Meet and exceed financial and profitability goals by managing budget
- Maintain top-notch standards of excellence and hospitality
- Drive sales and profits while developing people
- Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
- Manage payroll and scheduling
- Promote the brand in the local community through word-of-mouth and restaurant events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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