Assistant General Manager

Captain D's is a leading fast-casual seafood restaurant chain known for its commitment to quality, hospitality, and operational excellence. With a strong presence in the quick-service restaurant industry, Captain D's focuses on delivering freshly prepared seafood with exceptional customer service. The company prides itself on its values which emphasize respect, integrity, teamwork, and a passion for seafood. These core principles guide every aspect of the business, from food preparation to guest interactions, ensuring a memorable dining experience for every customer.

The role of the Assistant General Manager (AGM) at Captain D's is a pivotal position responsible for upholding these values and leading the team to achieve operational excellence. The AGM plays a crucial role in implementing the directives of the General Manager and ensuring the smooth functioning of all restaurant operations within their assigned unit. This position demands a strong leadership presence, as the AGM often assumes the responsibilities of the Manager on Duty (MOD), overseeing product quality, restaurant cleanliness, and overall guest satisfaction. The Assistant General Manager is expected to cultivate a positive work environment where every team member embodies Captain D's hospitality standards. This role is dynamic, requiring a hands-on approach to managing daily activities, resolving operational challenges, and supporting the team to meet performance goals. Through effective management, the AGM helps maintain the restaurant's reputation for delivering fresh, delicious seafood alongside outstanding service, making it an essential contributor to the brand's ongoing success and growth.