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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,000.00 - $50,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Flexible pay options
Job Description
Hyatt Studios in Chesapeake, VA, is a distinguished hotel known for providing exceptional guest experiences through high standards of hospitality and dedicated service. Operated by Hotel Management & Consulting, Inc., Hyatt Studios prides itself on maintaining a professional yet welcoming environment where guests feel valued and comfortable. With a focus on quality, team cohesion, and continuous improvement, the hotel has established itself as a preferred choice for travelers seeking both comfort and convenience in the Chesapeake area. The company operates with a small, efficient team of hospitality professionals, fostering a culture where hard work, respect for work-life balance, and merit-based... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 1 year leadership experience in hotel operations
- Ability to perform physical tasks including kneeling, squatting, standing, sitting, bending and twisting for extended periods
- Ability to lift, push, pull up to 20 lbs regularly and occasionally up to 50 lbs
- Proficient computer literacy
- Excellent communication skills
- Strong organizational and time management skills
- Ability to work flexible hours including covering shifts as needed
Job Qualifications
- Minimum of 1 year experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational skills
- Effective oral and written communication skills
- Proactive problem-solving abilities
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Provide hands-on support to ensure outstanding team results
- Post checks in PMS and complete weekly labor tracker
- Manage payment due reports and postpaid outs and receipts
- Ensure hotel is always guest ready by maintaining cleanliness and addressing guest concerns
- Monitor and follow up on guest feedback
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to housekeeping and assist GM in room inspections
- Manage inventory and property email
- Build relationships with vendors and guests
- Foster teamwork
- Network within the local community to promote the property
- Lead in-house guest sales and marketing initiatives
- Assist with housekeeping and laundry duties as needed
- Cover employee shifts as required
- Know and follow emergency procedures
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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