Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $19.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
The hiring company is a well-established restaurant known for its commitment to delivering exceptional dining experiences through high-quality food and outstanding customer service. As a thriving enterprise in the hospitality industry, this restaurant emphasizes creating a positive and productive workplace culture that aligns with the company's core values. With a strong focus on operational excellence and customer satisfaction, the restaurant continues to grow, fostering a dedicated team of professionals who strive to exceed guest expectations daily.
The Assistant General Manager plays a crucial role in supporting the Restaurant General Manager and driving the restaurant's overall performance. This position is responsible for managing daily operations, which includes overseeing staff selection, development, and performance management to ensure an engaged and efficient workforce. The Assistant General Manager actively participates in inventory management, food ordering, and cost control to optimize profitability, while maintaining the highest standards of food safety and service quality. This role is pivotal in maintaining a safe, secure, and hygienic environment by enforcing sanitation standards and compliance with health and legal regulations. Additionally, the Assistant General Manager is accountable for delivering exceptional guest service by promptly addressing complaints and transforming dissatisfied patrons into loyal customers.
Moreover, the Assistant General Manager manages scheduling and shift supervision to uphold product quality, cleanliness, and operational standards. The individual ensures that employees are properly trained, motivated, and developed, fostering an environment that supports career growth within the restaurant. This includes preparing staff schedules to maintain full coverage and facilitating the advancement of crew members into leadership roles such as Shift Leaders and future Assistant Managers.
In terms of financial responsibilities, the Assistant General Manager adheres to company sales standards, handles payroll and personnel administrative tasks, and oversees financial accuracy. The role includes conducting loss prevention audits to ensure strict compliance with all applicable regulations and company policies. Through effective communication and problem resolution, the Assistant General Manager helps maintain a harmonious working climate that maximizes employee morale, productivity, and efficiency.
Overall, this is a dynamic role suited for an individual with leadership skills, operational expertise, a passion for food service, and a commitment to fostering a positive team culture. The Assistant General Manager has a direct impact on the success of the restaurant by ensuring seamless daily operations, optimal financial performance, and outstanding guest experiences, all while supporting the company’s mission and values.
The Assistant General Manager plays a crucial role in supporting the Restaurant General Manager and driving the restaurant's overall performance. This position is responsible for managing daily operations, which includes overseeing staff selection, development, and performance management to ensure an engaged and efficient workforce. The Assistant General Manager actively participates in inventory management, food ordering, and cost control to optimize profitability, while maintaining the highest standards of food safety and service quality. This role is pivotal in maintaining a safe, secure, and hygienic environment by enforcing sanitation standards and compliance with health and legal regulations. Additionally, the Assistant General Manager is accountable for delivering exceptional guest service by promptly addressing complaints and transforming dissatisfied patrons into loyal customers.
Moreover, the Assistant General Manager manages scheduling and shift supervision to uphold product quality, cleanliness, and operational standards. The individual ensures that employees are properly trained, motivated, and developed, fostering an environment that supports career growth within the restaurant. This includes preparing staff schedules to maintain full coverage and facilitating the advancement of crew members into leadership roles such as Shift Leaders and future Assistant Managers.
In terms of financial responsibilities, the Assistant General Manager adheres to company sales standards, handles payroll and personnel administrative tasks, and oversees financial accuracy. The role includes conducting loss prevention audits to ensure strict compliance with all applicable regulations and company policies. Through effective communication and problem resolution, the Assistant General Manager helps maintain a harmonious working climate that maximizes employee morale, productivity, and efficiency.
Overall, this is a dynamic role suited for an individual with leadership skills, operational expertise, a passion for food service, and a commitment to fostering a positive team culture. The Assistant General Manager has a direct impact on the success of the restaurant by ensuring seamless daily operations, optimal financial performance, and outstanding guest experiences, all while supporting the company’s mission and values.
Job Requirements
- High school diploma or equivalent
- Minimum 2 years of restaurant management experience
- ServSafe certification required or must obtain within 3 months
- Ability to work flexible hours including evenings and weekends
- Strong organizational skills
- Good physical stamina
- Excellent customer service skills
- Ability to lead and motivate a team
Job Qualifications
- High school diploma or equivalent
- Previous management experience in a restaurant setting
- ServSafe certification or willingness to obtain it
- Strong leadership and interpersonal skills
- Ability to manage multiple tasks and priorities effectively
- Excellent communication and problem-solving abilities
- Knowledge of food safety regulations and inventory management
- Experience in staff development and performance management
- Proficiency with scheduling and payroll systems
- Commitment to upholding company values and standards
Job Duties
- Adhere to company standards and service levels to increase sales
- Ensure all financial and payroll administrative duties are completed accurately
- Maintain a safe, secure, and healthy environment by enforcing sanitation standards and complying with regulations
- Ensure consistent high quality food preparation and service
- Maintain restaurant cleanliness, proper uniforms, and appearance standards
- Manage inventory and control cost of goods
- Supervise portion control and minimize waste
- Estimate food needs, place orders, and schedule deliveries
- Ensure ServSafe certification compliance
- Complete weekly Food Excellence Self-Assessment
- Ensure positive guest service and respond to complaints
- Ensure a safe work environment and complete accident reports
- Manage shifts including scheduling and planning
- Investigate and resolve food quality and service complaints
- Ensure all employees complete training
- Communicate job expectations and enforce policies
- Develop employees and establish performance expectations
- Prepare staff schedules and ensure adequate staffing
- Develop crew members for leadership roles
- Maintain compliance with regulations and perform loss prevention audits
- Uphold company purpose and values
- Inform General Manager of issues and take corrective actions
- Complete job responsibilities timely
- Maintain favorable employee relations
- Accept ownership of company goals
- Perform other duties as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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