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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

flexible scheduling
Paid Time Off
hotel discounts
Free room nights
Medical insurance
Dental Insurance
Vision Insurance
Prescription coverage
Life insurance
Disability insurance
Team Member Assistance Program
Company-matched 401(k)
quarterly bonuses
Semi-annual bonuses

Job Description

Drury Hotels is a well-established hospitality company known for providing exceptional guest experiences across its portfolio of hotels. Located at 10490 Natural Bridge Rd in St. Louis, Missouri, the hotel is part of a reputable chain that values its team members just as much as its guests. Drury Hotels emphasizes a supportive culture where employees are not only hired but truly belong. The company prides itself on creating an environment where individuals feel valued for both who they are and the work they do. Drury Hotels is recognized for its commitment to work-life balance, career growth, health and well-being, and employee incentives, which align with its philosophy of mutual success. With a dedicated operations leadership team, the hotel strives to maintain high standards of quality, service, and profitability, ensuring a rewarding experience for employees and guests alike.

The Operations Leadership role at Drury Hotels involves providing expert leadership across all departments of the hotel. This position requires an individual who can lead by example in delivering exceptional guest service and who is passionate about mentoring and developing team members to help them achieve success. The role encompasses responsibility for operational excellence, quality assurance, and meeting key business metrics related to service, profitability, and teamwork. Employees in this role benefit from flexible work schedules, paid time off, hotel discounts, comprehensive health benefits, retirement plans, and performance-based bonuses. Joining Drury Hotels means being part of an award-winning workplace culture recognized among Newsweek's America's Greatest Workplaces 2025. This leadership position is ideal for professionals with supervisory experience who are eager to drive results while fostering a positive, engaging environment for both guests and team members.

Job Requirements

  • bachelor's degree in hospitality, business, or related field preferred
  • minimum of one-year supervisory experience with demonstrated leadership success
  • hotel experience preferred
  • passion to serve others and exceed guests' expectations

Job Qualifications

  • bachelor's degree in hospitality, business, or related field preferred
  • minimum of one-year supervisory experience with demonstrated leadership success
  • hotel experience preferred
  • passion to serve others and exceed guests' expectations

Job Duties

  • provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
  • train, develop, and coach team members to achieve success in their roles
  • deliver on key business metrics of quality, service, profitability, and team
  • role model quality assurance best practices each day with the team and consistently meet or exceed all measures

Job Criteria

Experience

Mid Level (3-7 years)


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