The Wendy's Company logo

ASSISTANT GENERAL MANAGER

Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

401(k)
401(k) matching
Dental Insurance
Disability insurance
Flexible spending account
Health Insurance
Life insurance
Vision Insurance

Job Description

Wendy's is a renowned global fast-food restaurant chain recognized for its fresh, high-quality menu offerings and commitment to customer satisfaction. Established over four decades ago, Wendy's has become an industry leader by combining great food with exceptional service to meet and exceed customer expectations. As a company, Wendy's is dedicated to fostering a collaborative and inclusive work environment where employees can thrive and grow professionally. With thousands of locations worldwide, Wendy's continues to build on its strong reputation by implementing innovative operational strategies and offering extensive training programs to support employee development.

The Restaurant Manager role at Wendy's is an essential leadership position within the restaurant management team. As a Restaurant Manager, you will have the opportunity to lead and motivate a diverse team, ensuring every shift achieves its business goals while maintaining the highest standards of food quality, cleanliness, and customer service. This role requires a high level of energy, dedication, and a commitment to upholding Wendy's brand values. The ideal candidate will possess strong leadership capabilities, a passion for the hospitality industry, and the ability to manage multiple priorities in a fast-paced environment.

Restaurant Managers at Wendy's are responsible for managing daily restaurant operations, driving the performance of their teams, and maintaining a customer-centric culture. This position involves overseeing staff training and development to build a capable team of Crew and Shift Supervisors, fostering a positive and collaborative work atmosphere. The role also demands excellent problem-solving skills, decisive decision-making, and the ability to operate efficiently under pressure. In return, Wendy's offers first-class compensation, extensive benefits, and certified professional training programs designed to help individuals grow their careers within the company.

Job Requirements

  • Min 1 year of quick service hospitality experience
  • Flexibility to work 50 hours per week including rotating shifts weekends and holidays
  • Consent to background screening including criminal driving and drug screening
  • High school diploma or equivalent
  • Possess all documents required by state and federal law
  • Demonstrated ability to effectively lead your own team in a fast paced dynamic environment
  • Excellent problem solving and decision making skills

Job Qualifications

  • Minimum one year of quick service hospitality experience, preferably in high volume food service concepts
  • High school diploma or equivalent
  • Demonstrated ability to lead a team effectively in a fast-paced environment
  • Excellent problem solving and decision making skills
  • Customer service focused
  • Ability to work rotating shifts including weekends and holidays

Job Duties

  • Help run a million-dollar business through high energy and high standards
  • Understand the right way to do business and help the team act accordingly
  • Assist with building bench strength by developing successful Crew and Shift Supervisors
  • Maintain a team atmosphere
  • Oversee daily restaurant operations to ensure quality and customer satisfaction
  • Manage staff training and development to enhance team performance
  • Drive business goals through effective leadership and problem solving

Job Criteria

Experience

Mid Level (3-7 years)


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