Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.75 - $22.50
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Work Schedule

Flexible
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Benefits

Daily Pay
Free Telemedicine
Virtual mental health care
health insurance options
life insurance options
401k plan with company match
Paid parental leave
Paid Time Off
Holiday pay
Pet insurance
Employee assistance program
Schulte Savings Marketplace discounts

Job Description

Schulte Hospitality Group is a leading third-party management company deeply rooted in the hospitality industry with a rich, multi-generational heritage. The organization operates over 200 locations across 38 states and 3 countries, managing an extensive portfolio that features some of the most reputable brands in the world such as Marriott, Hilton, IHG, and Hyatt, alongside numerous unique independent, boutique, and lifestyle properties and restaurants. Their philosophy centers on a strong service culture, prioritizing hospitality, authenticity, and respect in every aspect of their operations. Schulte Hospitality Group’s mission is to create a positive impact by prioritizing the needs of both internal stakeholders and external guests, demonstrating a passion for excellence in hotel and restaurant management. This passion fuels their rapid growth and the company's dedication to recruiting like-minded individuals who share these core values.

The role of Assistant General Manager at Schulte Hospitality Group is designed for dynamic, service-oriented professionals eager to join an organization invested in employee development and career growth. The Assistant General Manager plays a vital role in supporting the General Manager and ensuring smooth hotel operations across various domains—from financial planning and budget management to guest satisfaction, staff recruitment, and compliance with brand standards and regulations. This position offers an exciting opportunity to work in a rewarding, fun, and flexible environment with a company that highly values its people as its most valuable asset. Employees at SHG enjoy a variety of benefits including daily pay options, access to free telemedicine and virtual mental health care from day one, multiple insurance options, paid parental leave, and comprehensive retirement plans with company matching contributions.

Assistant General Managers are tasked with overseeing hotel operations, managing budgets and financial plans, driving guest satisfaction to enhance brand metrics, and ensuring compliance with company and brand standards. They play an integral role in managing teams through recruiting, training, and scheduling work shifts, while also handling customer relations and ensuring smooth event and conference management. The position demands strong leadership, effective communication skills, meticulous attention to detail, and financial acumen. Moreover, the role involves overseeing maintenance, renovations, security measures, and compliance with health and safety standards, all contributing to the overall operational excellence of the property.

Schulte Hospitality Group provides a stimulating and empowering work atmosphere that encourages growth, engagement, and excitement within its team. Employees benefit from an integrated approach to work-life balance and professional development, supported by a robust package of perks and benefits designed to promote health, wellness, and financial security. The Assistant General Manager position offers excellent potential for career advancement within a leading firm in the hospitality sector that values innovation, service, and the growth of its team members.

Job Requirements

  • Minimum of two (2) years experience as an Assistant General Manager
  • Bachelor’s Degree in Hospitality Management or Business preferred
  • Ability to communicate effectively verbally and in writing
  • Demonstrated ability to lead a team
  • Excellent attention to detail
  • Financial savvy
  • Proficient in Microsoft Office

Job Qualifications

  • Minimum of two (2) years experience as an Assistant General Manager
  • Bachelor’s Degree in Hospitality Management or Business preferred
  • Ability to communicate effectively verbally and in writing
  • Demonstrated ability to lead a team
  • Excellent attention to detail
  • Financial savvy
  • Proficient in Microsoft Office

Job Duties

  • Managing budgets and financial plans and controlling expenditure
  • Oversees hotel operations under the direction of the General Manager
  • Ensures overall guest satisfaction to drive brand metrics
  • Ensures compliance with brand standards
  • Maintaining statistical and financial records
  • Setting and achieving sales and profit targets
  • Recruiting, training, and monitoring staff
  • Planning work schedules for individuals and teams
  • Meeting and greeting customers
  • Dealing with customer complaints and comments
  • Addressing problems and troubleshooting
  • Ensuring events and conferences run smoothly
  • Supervising maintenance, supplies, renovations, and furnishings
  • Dealing with contractors and suppliers
  • Ensuring security is effective
  • Carrying out inspections of property and services
  • Ensuring compliance with licensing laws, health and safety, and other statutory regulations
  • Perform various other duties as assigned to meet business objectives

Job Criteria

Experience

Mid Level (3-7 years)


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