ASSISTANT GENERAL MANAGER

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $50,000.00 - $60,000.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Employer medical contribution
Noi bonus
Employee Discounts

Job Description

The Montauk, located at 4360 N Scottsdale Rd, Scottsdale, AZ 85251, is a vibrant and unique dining establishment that transports guests to the Hamptons with its lively atmosphere, eclectic American menu, and a perfect fusion of east coast meets west coast vibes. Known for its cozy lounge and indoor/outdoor setting, The Montauk serves as an ideal location for a variety of occasions from casual brunches with live music to lively late-night gatherings featuring DJs. It boasts a welcoming and creative environment perfect for socializing, celebrating birthdays, bachelorette parties, date nights, and more. The restaurant prides itself on combining classic American favorites with local Scottsdale flavors to create a captivating culinary experience for all its patrons.

As the Assistant General Manager at The Montauk, you will be a pivotal part of both the leadership and service teams, ensuring exceptional customer service and a seamless dining experience for every guest. This full-time position offers a salary range from $50,000 to $60,000 and requires open availability including days, nights, and weekends. The AGM will work closely with the General Manager, supporting staff management and addressing guest concerns promptly and professionally. You will be responsible for supervising daily operations, managing staff performance, maintaining food and beverage quality, and fostering a positive work environment that promotes teamwork and growth. This role involves overseeing all aspects of the restaurant and bar setup and breakdown, inventory management, sales monitoring, and cash handling.

Beyond operational duties, the Assistant General Manager will also play a key role in enforcing health and safety standards, training staff on emergency procedures, and ensuring the cleanliness and maintenance of the establishment. You will implement company policies, possess in-depth knowledge of the menu, oversee financial reconciliations at shift end, and contribute to the strategic goals by implementing initiatives focused on increasing sales and profitability. Attending departmental and management meetings regularly, the AGM will also support the team by helping fellow team members and handling any additional duties assigned by the General Manager. This role is ideal for a motivated hospitality professional with strong leadership skills, attention to detail, and a passion for delivering outstanding guest experiences in a high-volume, dynamic setting.

Job Requirements

  • Minimum 2-3 years previous hospitality experience within a high-volume setting
  • ServSafe Management Certification and Title 4 Management Certification
  • Previous experience in a management or similar role
  • Two-year associate degree (60 credit hours) in Hospitality, Business etc. or equivalent work experience preferred
  • Strong guest service foundation, ability to coach, build a team, problem solve, and leadership skills required
  • Must be organized, self-motivated, and proactive with a strong attention to detail
  • Proficient with computers (Apple and Microsoft Products), Google, POS (Toast and RPower) and general technology
  • Must be able to stand, lift and bend for extended periods of time
  • Must be able to bend and lift to 50 lbs
  • Roles may include job duties or tasks requiring repetitive motion
  • Exposure to hot kitchen elements or cleaning materials
  • Ability to work a flexible schedule and varying shifts, including days, evenings, weekends and holidays

Job Qualifications

  • Minimum 2-3 years previous hospitality experience within a high-volume setting
  • ServSafe Management Certification and Title 4 Management Certification
  • Previous experience in a management or similar role
  • Two-year associate degree (60 credit hours) in Hospitality, Business etc. or equivalent work experience preferred
  • Strong guest service foundation, ability to coach, build a team, problem solve, and leadership skills required
  • Must be organized, self-motivated, and proactive with a strong attention to detail
  • Proficient with computers (Apple and Microsoft Products), Google, POS (Toast and RPower) and general technology

Job Duties

  • Adhere to all appearance standards as outlined in the Employee Handbook
  • Greet and welcome guests, ensuring a positive and friendly first impression
  • Handle guest inquiries, complaints and feedback in a professional manner
  • Supervise and coordinate staff responsibilities to ensure that the restaurant is running efficiently and profitably
  • Ensure the quality of food and beverages meets the restaurant’s standards
  • Participate in growth opportunities and staff development
  • Foster a positive work environment and promote teamwork
  • Oversee the setup and breakdown of the restaurant and bar, including table settings and service stations
  • Monitor and manage inventory levels
  • Monitor daily sales and manage cash handling procedures
  • Implement strategies to increase sales and profitability
  • Ensure compliance with health and safety regulations, including proper food handling and sanitation practices
  • Train staff on emergency procedures and safety protocols
  • Regularly inspect the building to maintain cleanliness and order
  • Implement and enforce company policies and procedures, ensuring staff have an in-depth understanding
  • Possess in-depth knowledge of all food and beverage menu items
  • Ensure the reconciliation of all end-of-shift financials
  • Ensure the completion of all opening and closing procedures
  • Demonstrate knowledge of the company, its partners and related venues
  • Oversee any repairs to damaged equipment or furniture
  • Attend and participate in departmental meetings, daily pre-service meetings, and management meetings
  • Work as part of a team
  • help and support all fellow team members
  • Other duties as assigned by the General Manager

Job Criteria

Experience

Mid Level (3-7 years)


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