The Wendy's Company logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

health benefits
Paid Vacations
Retention bonus
Free Employee Meals
Service recognition program
Advancement opportunities
flexible scheduling

Job Description

Wendy's is a globally recognized fast-food restaurant chain that has been serving quality food to customers for decades. Known for its fresh ingredients and customer-centric service, Wendy's prides itself on creating a welcoming environment for both guests and employees. As a leader in the quick-service restaurant industry, Wendy's continues to innovate and grow, offering outstanding opportunities for career advancement and personal development. The company fosters a culture that emphasizes teamwork, excellence, and a passion for delivering top-notch service while maintaining competitive benefits and flexible scheduling options for its team members.

The role of Restaurant Manager at Wendy's is an exciting opportunity for career-minded individuals who aspire to lead and make a difference within a dynamic team environment. This position involves overseeing daily restaurant operations, managing employees, ensuring exceptional customer service, and driving business performance. As a Restaurant Manager, you will be responsible for setting the tone in the restaurant by acting as a role model and leader, providing direction, training, and guidance to team members to achieve operational goals. Motivated individuals with excellent interpersonal skills who can build cohesive teams and foster a positive workplace culture will thrive in this role. The company offers day and night shifts, advancement opportunities, retention bonuses, regular performance reviews, paid vacations, free employee meals, a service recognition program, and health benefits. Wendy's is committed to recognizing the hard work and dedication of its managers by providing an environment where leaders can grow and succeed. This position is ideal for those who want to take on a leadership role, influence the customer experience positively, and contribute to the ongoing success of one of the most beloved fast-food brands in the world.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in restaurant management or supervisory role
  • Strong leadership skills
  • Excellent communication abilities
  • Ability to work flexible hours including nights and weekends
  • Commitment to delivering superior customer service
  • Basic knowledge of food safety standards

Job Qualifications

  • Proven experience in restaurant management or leadership roles
  • Strong interpersonal and communication skills
  • Ability to lead and motivate a team
  • Knowledge of food safety and health regulations
  • Experience in managing shifts and schedules
  • Problem-solving and decision-making abilities
  • Ability to work flexible hours including day and night shifts

Job Duties

  • Provide direction and leadership to restaurant staff
  • Train and develop team members to ensure excellent customer service
  • Oversee daily restaurant operations to meet business goals
  • Manage scheduling and staffing to maintain efficient workflow
  • Ensure compliance with health and safety regulations
  • Monitor and improve customer satisfaction
  • Conduct performance reviews and provide feedback

Job Criteria

Experience

Mid Level (3-7 years)


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