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Assistant General Manager
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $23.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k Retirement Plan
Paid Time Off
Employee Referral Program
hotel discounts
performance-based bonuses
Job Description
Holiday Inn Express & Suites Airport-Belmont located at 250 Beatty Dr, Belmont, NC 28012 is part of the renowned Maya Hotels portfolio, a leader in the hospitality industry that manages multiple distinguished brands such as Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn, and Aloft. Maya Hotels is dedicated to delivering exceptional guest experiences while fostering a supportive, growth-oriented, and inclusive work environment. They prioritize operational excellence, customer satisfaction, and financial success, creating opportunities for career growth within a company that values team leadership and strategic planning.
The Assistant General Manager role at Holida... Show More
The Assistant General Manager role at Holida... Show More
Job Requirements
- Ability to stand and walk for extended periods during hotel inspections and guest interactions
- Ability to lift and carry up to 25 lbs occasionally (e.g., reports, supplies)
- Frequent bending, reaching, and handling office equipment
- Comfortable working in a fast-paced hospitality environment with changing demands
- Bachelor’s degree in hospitality management, business, or related field preferred
- 2+ years of hotel management or supervisory experience
- Willingness to work varied schedules including evenings, weekends, and holidays
Job Qualifications
- Bachelor’s degree in hospitality management, business, or related field preferred
- 2+ years of hotel management or supervisory experience
- Experience with Hilton, IHG, or Marriott brands is a plus
- Proven ability to motivate, train, and lead a successful hospitality team
- Strong budgeting, forecasting, and revenue management skills
- Passion for enhancing guest experiences and maintaining high service standards
- Ability to remain calm under pressure and resolve challenges efficiently
- Strong ability to represent the hotel in the local market and foster partnerships
- Willingness to work varied schedules including evenings, weekends, and holidays
Job Duties
- Assist the General Manager in developing, implementing, and monitoring financial and operational plans to maximize profitability
- Make recommendations for capital improvements to enhance the hotel’s assets and brand loyalty
- Plan, assign work, and establish performance and development goals for team members
- Provide mentoring, coaching, and regular feedback to improve performance and recognize achievements
- Educate, train, and motivate staff, ensuring they have the market knowledge, tools, and resources to succeed
- Oversee salary recommendations, disciplinary actions, and staffing decisions in compliance with company policies
- Interact with guests, clients, and key stakeholders including travel industry representatives, local community leaders, and government officials
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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