Assistant General Manager

Barry's is a renowned fitness company known as The Best Workout in the WorldTM, established in West Hollywood in 1998. The company pioneered the original strength and cardio interval fitness experience, offering an immersive, high-intensity, one-hour workout that seamlessly blends weight training with treadmill running. Barry's unique fitness approach is designed to target different muscle groups with each session, ensuring both effective muscle toning and fat loss while minimizing injury risk. Its program activates metabolism which can remain elevated for up to 48 hours post-workout. As a leader in the fitness industry, Barry's is dedicated to delivering unparalleled workout experiences that are not only effective but also fun and engaging. The company upholds a strict non-smoking policy across all its studios and corporate offices, ensuring a healthy environment for clients and employees alike.

The Assistant General Manager (AGM) at Barry's serves as a pivotal leader within the studio, acting as second in command alongside the General Manager (GM). This role is essential for driving client acquisition, conversion, retention, and overall achievement of key performance indicators (KPIs) that sustain and grow studio success. The AGM leads studio operations with a strong focus on delivering best-in-class customer service, fostering community engagement, and upholding Barry's core values and hospitality standards. This position also requires supporting talent acquisition and development, overseeing studio financial and operational activities, and executing strategic national campaigns and local initiatives that boost business and customer loyalty.

The AGM is expected to work a full schedule of 40 hours per week within the studio, actively leading and motivating team members to exceed sales targets in areas like class attendance, retail sales, and fuel bar performance. The role demands strong leadership capabilities, including coaching, mentoring, and fostering a collaborative team environment where continuous improvement and goal achievement are celebrated. Additionally, the Assistant General Manager collaborates closely with corporate and regional leadership to analyze business metrics and implement improvements, ensuring the studio functions smoothly and effectively at all times.

Expertise in hospitality management is crucial as the AGM ensures consistent training and development of team members to maintain a superior client experience. Responsibilities include overseeing loyalty programs, milestone celebrations, and surprise and delight initiatives that enrich the studio community and enhance client retention. Furthermore, the AGM manages studio systems such as Zendesk and Brandbot to guarantee timely and consistent resolution of client inquiries.

The ideal candidate for this role brings 1-3 years of fitness or relevant management experience, holds a bachelor's degree or equivalent, and thrives in a fast-paced, customer-facing environment. They should possess exceptional communication, organizational, and leadership skills, coupled with a friendly and professional demeanor. The ability to work flexible hours, including early mornings, evenings, weekends, and holidays, is required. Physical stamina is important as the role involves standing for extended periods and handling equipment weighing over 30 pounds.

This position offers an annual salary ranging from $68,000 to $70,000 in Washington D.C. Barry's commitment to equal employment opportunity underscores their dedication to diversity, inclusion, and providing reasonable accommodations for applicants with disabilities. Joining Barry's means becoming part of a dynamic team that values wellness, community, and excellence in fitness.