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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.38 - $19.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

DRG Cares Grant Program
DRG Savings Marketplace
Employee assistance program
Live Mas Scholarship Program
Employee Referral Program
education benefits
DailyPay

Job Description

Diversified Restaurant Group (DRG) is a prominent and rapidly growing restaurant management company that originated in 2012 with just 30 Taco Bell units. Since then, DRG has expanded to operate more than 240 units across multiple states, including California, Kansas, Missouri, Nevada, and Alaska, managing both Taco Bell and Arby's brand restaurants. With a workforce that now exceeds 6,000 team members, DRG has developed a strong reputation for its people-first culture, blending the resources of a large company with the tight-knit camaraderie of a small business. The company prides itself on cultivating an environment that values respect, integrity, passion, accountability, commitment, and teamwork. These core values drive every aspect of the organizational culture and daily operations, ensuring that employees feel valued, motivated, and supported in their professional journeys.

This opportunity is for the role of Assistant Manager at DRG, based out of the Taco Bell location at 5165 Mae Anne Ave., Reno, NV. The position offers a starting pay range of $16.38 to $19.00 per hour depending on experience and availability. This role is designed for individuals who are energized, motivated, and looking to grow their careers within the fast-paced and dynamic restaurant industry. As an Assistant Manager, you will play a crucial part in supporting the General Manager by managing shifts, completing administrative duties, and providing leadership in the GM's absence. The primary focus is to ensure that the restaurant operates consistently according to brand standards, delivering high-quality food and exceptional customer service.

Assistant Managers at DRG are expected to exhibit strong leadership qualities and excellent organizational skills. The role demands a confident and professional demeanor, with the ability to provide clear and detailed instructions to team members. Time management, problem-solving, and decision-making skills are critical to success in this position, as you will be overseeing the daily activities of team members and shift managers, ensuring tasks are completed efficiently and that safety and health standards are consistently met.

DRG places a strong emphasis on employee wellbeing and offers numerous benefits to support the workforce. These include the DRG Cares Grant Program which provides financial assistance during life challenges, exclusive employee discounts through the DRG Savings Marketplace, an Employee Assistance Program, educational benefits such as GED reimbursements and free language education, and a DailyPay program offering access to daily paychecks. Additionally, employees can benefit from scholarship programs and referral incentives, making this role attractive not only in terms of compensation but also personal and professional development.

The Assistant Manager role requires the individual to be well-versed in restaurant operations, including ensuring all team members complete their assigned duties correctly, maintaining a safe and welcoming environment for both customers and staff, and adhering to all state and local health and safety regulations. You'll assist with hiring and onboarding new team members, support the development of shift managers and future leaders, and help maintain strong financial performance for the restaurant. Working in this influential role within a multi-brand company offers excellent opportunities for career advancement and personal growth in the restaurant industry.

Job Requirements

  • Must be 18 years or older
  • Two-years restaurant experience required with proven lead experience on all shifts
  • High school diploma
  • Must have the ability to read, speak, comprehend, and write in English
  • Must maintain current Health Card according to state or local requirements
  • Must have reliable transportation
  • Must pass criminal background check including MVR
  • Must be able to pass SERV Safe certification course and exam
  • This position has an expected 50-hour work week
  • This position requires open availability (open availability may be nights, weekends, holidays, varies depending on the needs of the business)

Job Qualifications

  • Two-years restaurant experience with proven lead experience on all shifts
  • High school diploma
  • Ability to read, speak, comprehend, and write in English
  • Strong leadership and organizational skills
  • Confident and professional demeanor
  • Good time management, problem-solving, and decision-making skills

Job Duties

  • Having a clear understanding of and the ability to perform every job in the restaurant
  • Oversees team members and Shift Managers to ensure they complete all assigned duties and consistently serve safe, high quality food in a timely, friendly manner
  • Ensure the restaurant is a safe place for team members to work and customers to visit
  • Ensure all team member training and certifications are completed to plan
  • Ensure all health and safety standards are always followed, making sure the restaurant adheres to all state and local regulations
  • Assist in development of Shift Managers and Future Leaders
  • Assist the General Manager with restaurant maintenance
  • Assist the General Manager with finding, interviewing, hiring, and onboarding future team members
  • Assist General Manager in maintaining consistent strong financial results

Job Criteria

Experience

Mid Level (3-7 years)


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