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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $52,420.00 - $61,590.00
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Work Schedule

Flexible
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Benefits

competitive pay
Employee Discounts
Free Meals
Paid vacation
Tuition Reimbursement
Training and advancement opportunities
Weekly direct deposit
401k plan
medical benefits
Dental benefits
vision benefits

Job Description

McDonald's is one of the world's leading global foodservice retailers, serving millions of customers daily in over 100 countries. Known for its iconic menu items such as the Big Mac, McDonald's combines a commitment to quality, service, and value with a dynamic, fast-paced work environment. As a trusted brand with a rich heritage spanning several decades, McDonald's continuously invests in training and development, innovation, and community engagement. This position is based within one of McDonald's many restaurant locations, which focus on delivering excellent customer experiences through efficient and friendly service. McDonald's offers flexible scheduling and a supportive workplace culture where employees feel valued and empowered to grow their careers.

The Assistant General Manager role at McDonald's is vital to the restaurant's operations and overall success. Reporting directly to the General Manager, the Assistant General Manager takes a hands-on approach to leading key internal functions such as employee training, food safety, and inventory management to ensure daily operational excellence. This role requires strong leadership skills to delegate tasks effectively, motivate team members, and uphold performance and quality standards across multiple operational dimensions including kitchen, people, and service. On the kitchen side, oversight includes supervising food quality, safety protocols, cost controls, and the implementation of new menu items. On the people management front, the Assistant General Manager is responsible for hiring, training, scheduling, and coaching staff to meet sales and profit objectives while fostering a positive work environment. From a service perspective, they ensure a memorable guest experience by organizing and maintaining key service areas, guaranteeing that every team member is well-trained to deliver top-notch customer care.

Success in this role demands an ability to work collaboratively with the restaurant team to maintain safe, efficient, and compliant operations. The Assistant General Manager must thrive in a fast-paced environment, demonstrate strong problem-solving skills, and possess a commitment to safety and excellence. This position offers competitive pay ranging from $52,420 to $61,590 annually, complemented by cash incentives and an extensive benefits package including employee discounts, free meals, paid vacation, tuition reimbursement, advancement opportunities, direct deposit, 401k plan, and comprehensive medical, dental, and vision coverage. McDonald's also fosters an inclusive culture emphasizing equal employment opportunity and reasonable accommodations for individuals with disabilities. Those who join McDonald's in the Assistant General Manager role can expect a challenging yet rewarding career path within a global leader in the quick-service restaurant industry, supported by strong leadership development and continuous learning initiatives.

Job Requirements

  • high school diploma or ged preferred
  • one year plus experience leading, motivating, and/or developing others or us military service
  • strong customer service and support focus
  • ability to communicate effectively and anticipate customer needs
  • commitment to excellence and safety in the workplace
  • ability to provide solutions and make decisions in a fast-paced environment
  • a passion for helping and serving others including customers and fellow team members

Job Qualifications

  • high school diploma or ged preferred
  • a passion for helping and serving others including customers and team members
  • at least one year experience leading, motivating, or developing others or prior US military service
  • commitment to excellence and safety in the workplace
  • strong customer service and support focus
  • effective communication skills with the ability to anticipate customer needs
  • ability to make decisions and provide solutions in a fast-paced environment

Job Duties

  • take action first by leading employee training, food safety, and inventory management
  • be results oriented by delegating tasks and reporting back results
  • directly support the General Manager to achieve restaurant performance and quality standards
  • supervise kitchen operations including food quality, safety, cost, and new menu items
  • hire, train, and schedule restaurant staff to meet sales and profit goals
  • deliver a memorable guest experience by training staff and organizing service areas
  • partner with the restaurant team to ensure safe and efficient operations

Job Criteria

Experience

Mid Level (3-7 years)


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