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Assistant General Manager

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Salary
Exact $42,000.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

flexible scheduling
Paid sick leave
Paid Time Off
Tuition Reimbursement
educational assistance
Training and advancement opportunities
Employee Discounts
Free Meals

Job Description

This opportunity is with a local McDonald's franchisee-owned restaurant, part of the globally recognized McDonald's brand known for its consistent quality, fast service, and iconic menu offerings. McDonald's franchisees operate independently under a license agreement, providing a dynamic restaurant work environment supported by a globally established system while maintaining local autonomy to better serve their communities. This particular franchise prioritizes creating a supportive workplace culture that values employees and offers flexible scheduling designed to fit diverse lifestyles and commitments. As a leading quick-service restaurant chain, McDonald's franchises deliver great customer experiences, efficient food production, and rigorous standards of safety and quality that have built customer loyalty worldwide.

The role of Assistant General Manager at this franchisee-operated McDonald's restaurant is pivotal to its operational success and customer satisfaction. Starting at a competitive salary of $42,000 plus cash incentives, this full-time or part-time position offers flexible scheduling options including breakfast, lunch, late nights, and weekends, aiming to accommodate employees' preferences and life demands. The Assistant General Manager supports the General Manager by leading restaurant operations, managing staff, and ensuring compliance with McDonald's high standards for food safety and customer service.

Key responsibilities involve overseeing all daily activities from food production and guest services to direct supervision of crew and management teams. The role entails strategic planning and decision-making concerning staffing, recruitment, hiring, coaching, performance management, and onboarding of new employees. The Assistant General Manager is tasked with ensuring the restaurant is well stocked and managing inventory and food costs effectively to maximize profitability. Maintaining excellent food safety protocols in adherence to McDonald’s rigorous standards is crucial, as is upholding high levels of guest and employee safety.

This role requires a proactive individual with a commitment to delivering excellence in a fast-paced environment, strong customer service skills, and an ability to communicate effectively with both employees and customers. The Assistant General Manager is instrumental in motivating their team, maintaining operational excellence, and contributing to a positive guest experience that will encourage repeat business and customer loyalty.

The franchise provides numerous perks including paid sick leave or paid time off, tuition reimbursement or educational assistance, training and advancement opportunities, employee discounts, and free meals. These benefits reflect the franchisee’s commitment to employee well-being and development, encouraging a supportive and growth-oriented workplace. Furthermore, the company fosters an inclusive and diverse workforce, emphasizing equal employment opportunities regardless of race, religion, gender identity, sexual orientation, age, disability, or other protected characteristics.

Overall, this Assistant General Manager role offers a robust introduction to leadership within the restaurant industry and an opportunity to grow professionally while enjoying a balanced work schedule and comprehensive benefits. The restaurant’s commitment to excellence and community engagement makes this a compelling career choice for candidates passionate about hospitality, team leadership, and customer satisfaction.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in restaurant or retail management preferred
  • Commitment to excellence and safety in the workplace
  • Strong customer service orientation
  • Effective communication skills
  • Ability to work in a fast-paced environment and make timely decisions
  • Availability for flexible scheduling including weekends and evenings

Job Qualifications

  • Strong customer service and support focus
  • Effective communication skills
  • Ability to anticipate customer needs
  • Ability to provide solutions and make decisions in a fast-paced environment
  • Commitment to workplace excellence and safety
  • Experience in leadership or management preferred
  • High school diploma or equivalent

Job Duties

  • Lead the experience by managing all aspects within the restaurant including food production guest service and experience and direct crew and manager work
  • Plan for success by proactively leading and managing all people processes including recruiting hiring and onboarding staffing and performance management
  • Train coach and motivate staff
  • Plan for and make critical business decisions around inventory budget and food ordering and costs
  • Ensure food safety measures are set and achieved to McDonald's standards of excellence
  • Maintain high level of standard for guest and employee safety
  • Oversee all operational needs of the restaurant including maintenance plans to meet and exceed standards of excellence

Job Criteria

Experience

Mid Level (3-7 years)


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