Wendy's logo

ASSISTANT GENERAL MANAGER

Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

401(k)
401(k) matching
Dental Insurance
Disability insurance
Flexible spending account
Health Insurance
Life insurance
Vision Insurance

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, made-to-order menu items and commitment to quality customer service. As one of the leading quick-service restaurants, Wendy's maintains a dynamic and energetic work environment that emphasizes teamwork, operational excellence, and customer satisfaction. The company prides itself on a world-class culture that nurtures career growth and employee development through certified professional training programs and a robust bonus system. Employees at Wendy's enjoy competitive compensation packages, comprehensive benefits, and opportunities for advancement in a supportive and high-energy workplace setting.

The Restaurant Manager role at Wendy's is a pivotal position responsible for leading and managing the restaurant's daily operations. Managers at Wendy's provide the essential direction, training, and expertise necessary to exceed customer expectations and ensure each shift achieves its business goals. This leadership role demands a high level of energy, commitment to maintaining high standards, and the ability to inspire and develop a team-oriented atmosphere. Restaurant Managers help operate a million-dollar business by instilling the right business practices and fostering the growth of Crew and Shift Supervisors. They act as role models, guiding their teams to act in alignment with corporate standards and customer service excellence.

This position offers more than just traditional managerial duties; it is an opportunity to build a strong leadership bench by developing team members' skills and capabilities. Restaurant Managers work closely with their teams to maintain a positive workplace atmosphere that encourages productivity and employee engagement. The role also involves handling various administrative tasks, ensuring compliance with company policies, and implementing effective problem-solving strategies. Wendy's supports its managers by providing first-class vacation packages, a comprehensive bonus program, and a benefits package that includes health and dental insurance, life and disability insurance, vision coverage, a 401(k) plan with company matching, and flexible spending accounts. This holistic approach to employee care underscores Wendy's commitment to the wellbeing and professional growth of its leadership team.

Job Requirements

  • Min 1 year of quick service hospitality experience
  • Flexibility to work 50 hours per week, rotating shifts including weekends and holidays
  • Consent to background screening including criminal, driving and drug screening
  • HS diploma or equivalent
  • Possess all documents required by state and federal law
  • Demonstrated ability to lead a team effectively in a fast-paced environment
  • Excellent problem solving and decision making skills
  • Results oriented and customer service focused

Job Qualifications

  • High school diploma or equivalent
  • Minimum one year of quick service hospitality experience, preferably in high-volume food service
  • Demonstrated leadership ability in a fast-paced, dynamic environment
  • Strong problem solving and decision making skills
  • Customer service oriented
  • Ability to manage and develop teams
  • Flexibility to work rotating shifts, including weekends and holidays

Job Duties

  • Provide direction and training to restaurant staff
  • Ensure customer expectations are exceeded during each shift
  • Achieve business goals for every shift overseen
  • Operate and manage a million-dollar business with high energy and standards
  • Develop successful Crew and Shift Supervisors to build bench strength
  • Foster and maintain a positive team atmosphere
  • Implement company policies and procedures effectively

Job Criteria

Experience

Mid Level (3-7 years)


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