Wendy's logo

ASSISTANT GENERAL MANAGER

Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

401(k)
401(k) matching
Dental Insurance
Disability insurance
Flexible spending account
Health Insurance
Life insurance
Vision Insurance
First class vacations
Certified professional training programs
World class culture
bonus program

Job Description

Wendy's is a globally recognized fast food restaurant chain known for its fresh, high-quality ingredients and dedication to excellent customer service. Established with the goal of providing a superior dining experience, Wendy's has grown into a popular destination for quick service hospitality. The company prides itself on maintaining a world-class culture that supports employee growth and customer satisfaction. As part of this culture, Wendy's Restaurant Managers play an integral role in the leadership and management team by offering direction, training, and expertise necessary to exceed customer expectations and achieve business goals during each shift they oversee.

The Restaurant Manager role at Wendy's is a dynamic and challenging position that involves managing a high-energy, million-dollar business. Managers are expected to uphold high standards, ensuring that the entire team understands and follows the right way of doing business. This role is crucial in developing bench strength by training and supporting Crew and Shift Supervisors to become successful leaders in their own right. Maintaining a positive and collaborative team atmosphere is essential for operational success and employee satisfaction.

As a Restaurant Manager, you will be responsible for driving your team toward accomplishing specific objectives while maintaining the quality and service levels that define the Wendy's brand. This position requires someone who is not only results-driven and customer-focused but also exhibits excellent problem-solving and decision-making skills. You will play a pivotal role in making day-to-day decisions that impact the overall performance of the restaurant, ensuring smooth operations, and fostering an environment where employees feel valued and motivated.

Wendy's offers more than just a job; it provides a career path with first-class compensation and a comprehensive benefits package. Employees enjoy first-class vacations, certified professional training programs designed to enhance career growth, and a bonus program that rewards outstanding performance. The company also offers a 401(k) plan with matching contributions, dental insurance, disability insurance, flexible spending accounts, health insurance, life insurance, and vision insurance, all of which contribute to a supportive work environment and promote employee well-being.

This role is perfect for individuals who possess previous experience in quick service hospitality, particularly in high-volume food service settings. As a Restaurant Manager, you must be flexible and willing to work rotating shifts, including weekends and holidays, to meet the demands of the business. Candidates must also consent to background screening, including criminal, driving, and drug screenings to ensure workplace safety and compliance with company policies.

In summary, Wendy's Restaurant Manager position is a rewarding leadership opportunity for those passionate about hospitality, team development, and operational excellence. By joining Wendy's, you become part of a globally respected brand that values its employees and customers equally, offering an environment where career growth and personal development are encouraged and supported.

Job Requirements

  • Min 1 year of quick service hospitality experience (high volume food service concepts preferred)
  • Flexibility to work 50 hours per week, rotating shifts, including weekends and holidays
  • Consent to background screening, including criminal, driving and drug screening
  • HS diploma or equivalent and possess all documents required by state and federal law
  • Demonstrated ability to effectively lead your own team in a fast-paced, dynamic environment
  • Excellent problem solving and decision making skills, results oriented and customer service focused

Job Qualifications

  • High school diploma or equivalent
  • Minimum 1 year of quick service hospitality experience
  • Demonstrated ability to lead a team effectively
  • Excellent problem solving and decision making skills
  • Results oriented and customer service focused
  • Ability to work in a fast-paced, dynamic environment
  • Flexibility to work rotating shifts including weekends and holidays

Job Duties

  • Help run a million-dollar business through high energy and high standards
  • Understand the right way to do business and help the team act accordingly
  • Assist with building bench strength by developing successful Crew and Shift Supervisors
  • Maintain a team atmosphere
  • Provide direction and training to meet customer expectations
  • Ensure each shift achieves its business goals
  • Oversee daily restaurant operations to maintain quality and service

Job Criteria

Experience

Mid Level (3-7 years)


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