Assistant General Manager

Joliet, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Medical

Dental

Vision

Life insurance

Employee assistance program

401k

Paid vacation

Paid Sick

Paid holidays

Employee paid meals

Uniforms Provided

Job Description

Wendy's is a renowned fast-food restaurant chain known for its quality food, excellent service, and dynamic work environment. As a global brand with numerous outlets, Wendy's continues to thrive by maintaining high standards and a customer-centric approach. The company emphasizes teamwork, leadership, and continuous development, creating a workplace where employees are empowered to grow and succeed. Wendy's has a reputation for being a forward-thinking company that values its team members and strives to provide a supportive environment equipped with robust training and growth opportunities.

The role of a Restaurant Manager at Wendy's is pivotal for the operational success of the restaurant. Restaurant Managers are key leaders who ensure every shift operates smoothly and meets its business objectives. They are responsible for directing and mentoring their team, setting high standards, and maintaining a positive, collaborative atmosphere. This role involves managing a million-dollar business unit with energy, precision, and a commitment to excellence. The Restaurant Manager plays a crucial part in training and developing crew and shift supervisors, ensuring the entire team is aligned with Wendy's business goals and customer service expectations. Through effective leadership, they contribute significantly to the restaurant's profitability and reputation. The position is designed for individuals who thrive in high-energy environments and who are passionate about driving results while fostering a positive work culture.

Job Requirements

high school diploma or equivalent
experience in restaurant management or similar leadership role
knowledge of wendy's operating systems and procedures
ability to supervise and develop a team
strong communication and interpersonal skills
commitment to maintaining high standards
flexibility to work various shifts
understanding of employment laws
ability to handle high-pressure situations

Job Qualifications

knowledge of wendy's operating systems and procedures
understanding of wendy's policies and procedures related to job responsibilities and supervisory practices
experience with interviewing and hiring practices
familiarity with crew orientation and training programs
awareness of federal, state and local employment laws
strong leadership and communication skills
previous experience in restaurant management

Job Duties

help run a million-dollar business through high energy and high standards
understand the right way to do business and help the team act accordingly
assist with building bench strength by developing successful crew and shift supervisors
maintain a team atmosphere
ensure customer satisfaction by exceeding expectations
manage day-to-day restaurant operations
oversee staff training and development