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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,000.00 - $65,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
401(k)
employee discount
Paid Time Off
Health Insurance
flexible schedule
Job Description
Goldfish Swim School is the fastest-growing national learn-to-swim program across the United States, dedicated to helping children develop essential swimming skills and water confidence in a safe and fun environment. With a thriving presence nationwide, Goldfish Swim Schools have built a reputation for fostering a supportive and family-oriented atmosphere where every child can learn to swim with confidence and joy. Each location operates as an independently owned franchise, allowing franchisees to tailor wages, benefits, and employment conditions to their local markets. One such location is Goldfish Swim School in New Rochelle, New York, a premier swim education facility serving infants... Show More
Job Requirements
- College degree preferred
- 3 years of leadership experience at the supervisory level
- Problem solver and creative thinking skills to identify and resolve challenges that students encounter
- Experience with Customer Relationship Management (CRM) software and sales tracking
- Experience with payroll systems and employee scheduling software
- Excellent leadership, communication, and interpersonal skills
- Positive attitude and a genuine desire to make a difference in the lives of children and families in our community
- Passion for customer service and a commitment to upholding Goldfish Swim Schools' core values
- Some evenings until 8pm (~3/week) and one weekend day per week (5 hour shift, done by 2pm)
- Must pass background examinations (included with training)
Job Qualifications
- College degree preferred
- 3 years of leadership experience at the supervisory level
- Problem solver and creative thinking skills to identify and resolve challenges that students encounter
- Experience with Customer Relationship Management (CRM) software and sales tracking
- Experience with payroll systems and employee scheduling software
- Excellent leadership, communication, and interpersonal skills
- Positive attitude and a genuine desire to make a difference in the lives of children and families in our community
- Passion for customer service and a commitment to upholding Goldfish Swim Schools' core values
- Some evenings until 8pm (~3/week) and one weekend day per week (5 hour shift, done by 2pm)
- Must pass background examinations (included with training)
- Experience as a youth sports instructor/coach, camp counselor, or aquatics instructor/supervisor is preferred
- Ability to work with children
- Strong aquatics background, including instruction and lifeguard experience is desired
- Experience hiring, managing, and training teams
- Business experience in membership sales is ideal
- Experience with maintenance of pool equipment and pool sanitation systems
- Ability to work collaboratively with cross-functional teams and thrive in a fast-paced environment
Job Duties
- Assist in managing day-to-day operations according to Goldfish Swim School standards
- Support and coach staff to deliver high-quality swim instruction and facilitate optimal performance
- Collaborate with Deck Supervisors on class scheduling, customer service, and staff training
- Provide training and guidance in sales and marketing initiatives
- Assist in maintaining retail and vending operations
- Support private party operations to ensure adherence to operational procedures
- Familiarize yourself with scheduling and administrative software to optimize facility operations
- Assist in maintaining a safe and sanitary swim environment, adhering to safety protocols
- Participate in employee engagement activities to foster a positive workplace culture
- Support implementation of Emergency Action Plans and safety procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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