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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $57,250.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

bonus plan
Paid Time Off
career growth
Employee Referral Program
Medical insurance
Dental Insurance
Vision Insurance
401k plan with company match

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, quality ingredients and exceptional customer service. Established in 1969, Wendy's has grown to become one of the leading players in the quick-service restaurant industry. The company prides itself on delivering a unique dining experience centered on its core values of quality, service, and community engagement. As an iconic brand in the fast-food sector, Wendy's offers opportunities for career growth and development, focusing on fostering a positive work environment and professional advancement for its employees.

The Assistant General Manager (AGM) position at Wendy's offers an exciting career opportunity with a competitive salary of $57,250. This role is pivotal in supporting the General Manager by leading, supervising, and directing strategic initiatives and operational standards to enhance business performance. The AGM plays a crucial role in driving customer service excellence, employee training and development, sales growth, profitability, and overall team accountability within the restaurant. A key responsibility of this role is to create a fun and welcoming work atmosphere that motivates staff and embodies Wendy's core values every day. The position involves balancing operational duties while promoting a culture of teamwork and continuous improvement.

Wendy's commits to investing in its Assistant General Managers by providing extensive support and resources for their growth. The company offers various benefits designed to support work-life balance, financial security, and health and wellness. AGMs have access to a competitive bonus plan, paid time off to recharge, a comprehensive medical, dental, and vision insurance plan eligible shortly after employment begins, and a 401K plan with company matching contributions. Wendy's also encourages career progression within the organization, offering employees the chance to build a future and advance through promotions and leadership development programs.

In this role, candidates should expect to work in a vibrant, fast-paced environment requiring a mix of leadership, operational skills, and interpersonal abilities. Working hours include 40 regular hours per week plus 10 hours of overtime, with shifts spanning evenings and weekends, reflecting the dynamic nature of the restaurant business. Physical demands include standing for long periods, lifting up to 50 pounds, and performing mobility tasks such as bending, reaching, and kneeling. This role requires reliable transportation and a valid driver’s license, as some duties involve errands and company business travel.

The ideal Assistant General Manager candidate will have a high school diploma or GED, or an equivalent combination of education and experience. Candidates are expected to have strong language, mathematical, and reasoning skills to ensure smooth operations and problem-solving capabilities. This role is suited for motivated individuals passionate about delivering outstanding customer service, fostering team collaboration, and driving business success in a service-oriented environment. Wendy's values diversity and is always on the lookout for talented individuals eager to grow and contribute to a leading brand in the quick-service restaurant industry.

Job Requirements

  • High school diploma or GED
  • One to three months related experience or training or equivalent combination of education and experience
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups
  • Ability to perform mathematical calculations including rates, ratios, and percentages
  • Ability to solve practical problems and interpret a variety of instructions
  • Physical ability to stand, walk, sit, use hands, reach, climb, stoop, kneel, crouch, crawl, lift up to 50 pounds
  • Valid state issued driver’s license and vehicle insurance
  • Willingness to work 40 hours per week plus 10 hours overtime including evenings and weekends
  • Reliable transportation

Job Qualifications

  • High school diploma or GED
  • One to three months related experience or training or equivalent combination of education and experience
  • Excellent interpersonal and communication skills
  • Ability to lead and build a cohesive team
  • Strong problem-solving and organizational skills
  • Ability to read and interpret safety and operational documents
  • Ability to write reports and correspondence
  • Effective public speaking skills

Job Duties

  • Provide leadership and supervision to restaurant staff
  • Drive customer service excellence across the team
  • Manage sales growth and profitability initiatives
  • Oversee employee training and development programs
  • Ensure adherence to operational standards and safety regulations
  • Foster a positive and fun work environment
  • Support General Manager in executing strategic initiatives

Job Criteria

Experience

Entry Level (1-2 years)


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