Assistant General Manager

The hiring establishment is a dynamic restaurant company focused on delivering exceptional dining experiences and fostering a positive workplace culture. This organization is growing and expanding its presence, currently preparing to open a new location in Houston, Texas, with initial training periods held in Austin or Dallas, Texas. The company places a strong emphasis on leadership development and maintaining high standards in customer service, food safety, and operational excellence. Known for a commitment to both customer satisfaction and employee engagement, the restaurant is dedicated to creating an environment where team members can thrive and grow professionally.

The role available is for an Assistant General Manager (AGM), a pivotal leadership position responsible for overseeing daily operations and contributing significantly to the restaurant's progress and growth. The AGM will be responsible for general supervision including interviewing and hiring staff, employee engagement, personal attendance, and delivering effective training. This position requires setting a strong example for team members by demonstrating commitment and process expertise.

The AGM plays a crucial role in ensuring smooth restaurant operations by supervising food preparation and maintaining rigorous compliance with health, safety, food handling, and hygiene standards. A key responsibility is to guarantee customer satisfaction by overseeing the dining experience and handling complaints tactfully and diplomatically. The AGM also manages inventory, estimates food and beverage costs, and maintains records related to sales and cash receipts. Additionally, the role involves conducting performance evaluations, managing staff schedules, and ensuring that all employees adhere to company policies regarding discipline and termination.

Strong leadership qualities are essential in this role, as the AGM is expected to provide guidance, motivation, and inspiration to the team, fostering a winning culture focused on sales growth and operational efficiency. The position demands excellent interpersonal skills, attention to detail, proficiency with Microsoft Office or related software, and adaptability to thrive in an ever-changing environment. The ability to consistently seek ways to improve sales and cost of goods is highly desirable.

This full-time position offers an exciting opportunity to be part of a growing restaurant brand, contributing to the success of new and existing locations. Being based in Texas and working with dynamic teams across locations adds a layer of challenge and engagement, perfect for candidates seeking a rewarding leadership role in the hospitality industry. Whether you are managing daily operations, overseeing staff development, or ensuring regulatory compliance, this role is instrumental to the restaurant's success and long-term sustainability.