Job Overview
Benefits
vacation
Paid Time Off
Holidays
Medical
Dental
Vision
voluntary life insurance
career advancement
Job Description
WenJAI Restaurant Group is a prominent restaurant management company that operates 72 limited-service fast food restaurants across Florida, New Mexico, South Carolina, Tennessee, and Texas. Known for its commitment to excellence and a mission to be A CUT ABOVE in its service, WenJAI prides itself on maintaining strong core values including commitment, fairness, honesty, loyalty, and respect. This company stands out in the fast food franchise industry by continuously delivering exceptional experiences to its customers through quality food, outstanding service, and cleanliness. The company achieves this by fostering a professional, friendly, and well-trained staff supported by high operational standards and active community engagement. The leadership team at WenJAI Restaurant Group brings together over 450 years of collective experience, making it a cornerstone of industry expertise and innovation in restaurant operations.
The Assistant General Manager (AGM) role at WenJAI Restaurant Group is a vital leadership position within the restaurant’s management team. The AGM works closely with the General Manager to ensure smooth daily operations and the achievement of business goals. This role involves overseeing various aspects of the restaurant’s functions including staff training, employee development, operational excellence, and customer satisfaction. AGMs are leaders who lead by example, demonstrating high energy and commitment to the brand’s standards and helping the team at every level act responsibly and effectively. By building bench strength, they develop successful Crew and Shift Supervisors, which ensures that the restaurant maintains a strong team atmosphere and high performance throughout all shifts.
The Assistant General Manager assists in recruiting, interviewing, recommending, selecting, and training Shift Supervisors and Crew Members to build a motivated and cohesive team. They play an essential role in fostering an engaging work environment where employees feel involved and valued. AGMs enforce compliance with all company policies, federal, state, and local laws, and uphold ethical business practices to guarantee both customer and employee safety and satisfaction. Effective communication is crucial in this position as AGMs work collaboratively with the entire restaurant team, including the General Manager, other managers, and hourly employees.
In summary, the AGM at WenJAI Restaurant Group is more than just a managerial position; it is a dynamic role that requires dedication, strategic thinking, leadership skills, and passion. This role offers an opportunity to grow within a respected company that values its people and their professional development. WenJAI supports its workforce by providing an inclusive workplace, offering reasonable accommodations for those with disabilities in line with the ADA, and focusing on career advancement. Employees enjoy a comprehensive benefits package that includes vacation, paid time off, holidays, medical, dental, vision coverage, voluntary life insurance, and opportunities for career growth. The company cultivates a culture where team members are encouraged to bring enthusiasm, attention to detail, dedication, and teamwork to their roles, contributing to the overall success of the business and the satisfaction of its customers.
The Assistant General Manager (AGM) role at WenJAI Restaurant Group is a vital leadership position within the restaurant’s management team. The AGM works closely with the General Manager to ensure smooth daily operations and the achievement of business goals. This role involves overseeing various aspects of the restaurant’s functions including staff training, employee development, operational excellence, and customer satisfaction. AGMs are leaders who lead by example, demonstrating high energy and commitment to the brand’s standards and helping the team at every level act responsibly and effectively. By building bench strength, they develop successful Crew and Shift Supervisors, which ensures that the restaurant maintains a strong team atmosphere and high performance throughout all shifts.
The Assistant General Manager assists in recruiting, interviewing, recommending, selecting, and training Shift Supervisors and Crew Members to build a motivated and cohesive team. They play an essential role in fostering an engaging work environment where employees feel involved and valued. AGMs enforce compliance with all company policies, federal, state, and local laws, and uphold ethical business practices to guarantee both customer and employee safety and satisfaction. Effective communication is crucial in this position as AGMs work collaboratively with the entire restaurant team, including the General Manager, other managers, and hourly employees.
In summary, the AGM at WenJAI Restaurant Group is more than just a managerial position; it is a dynamic role that requires dedication, strategic thinking, leadership skills, and passion. This role offers an opportunity to grow within a respected company that values its people and their professional development. WenJAI supports its workforce by providing an inclusive workplace, offering reasonable accommodations for those with disabilities in line with the ADA, and focusing on career advancement. Employees enjoy a comprehensive benefits package that includes vacation, paid time off, holidays, medical, dental, vision coverage, voluntary life insurance, and opportunities for career growth. The company cultivates a culture where team members are encouraged to bring enthusiasm, attention to detail, dedication, and teamwork to their roles, contributing to the overall success of the business and the satisfaction of its customers.
Job Requirements
- High school diploma or equivalent
- Prior experience in a supervisory or management role in the restaurant industry
- Ability to work flexible hours including weekends and holidays
- Strong organizational and multitasking abilities
- Ability to lead and motivate a diverse team
- Excellent problem-solving skills
- Physical ability to perform restaurant duties as required
Job Qualifications
- Experience in restaurant management or a related field
- Strong leadership and team-building skills
- Ability to train and develop staff effectively
- Knowledge of company policies and operational standards
- Excellent communication and interpersonal skills
- Ability to comply with federal, state, and local regulations
- Passion for delivering exceptional customer service
- Commitment to maintaining a safe and clean work environment
Job Duties
- Help run a million-dollar business through high energy and high standards
- Understand the right way to do business and help the team act accordingly
- Assist with building bench strength by developing successful Crew and Shift Supervisors
- Maintain a team atmosphere
- Assist the General Manager in maintaining the daily operations and staff of the restaurant including execution of all company policies, procedures, programs, and systems
- Participate in the achievement of store objectives
- Ensure compliance with all federal, state and local laws and ethical business practices
- Assist in interviewing, recommending, selecting and training Shift Supervisors and Crew Members
- Participate in creating and maintaining an environment and culture of engaged employees
- Work and communicate effectively with the store team including General Manager, other Restaurant Managers, Shift Supervisors and Crew Members
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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