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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $25.30 - $34.10
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
mental health benefits
Employee stock ownership plan
401(k) plus matching
education assistance program
store discounts
Paid Time Off
Paid parental leave
wellness programs
Job Description
Wawa, Inc. is a reputable convenience store and gas station chain primarily located in the Eastern United States. Known for its dedication to quality products, excellent customer service, and community involvement, Wawa has established itself as a leader in the retail convenience industry. With numerous locations and a large, diverse team of associates, the company prides itself on fostering a positive work environment that values fairness, respect, and inclusivity. Wawa is committed to supporting its employees by offering a robust benefits package, competitive pay, and opportunities for career advancement. The company maintains an equal opportunity workplace where all associates are... Show More
Job Requirements
- High school diploma or GED equivalent
- Flexible availability to work various shifts including weekends and holidays
- Proven leadership experience ideally in food service or retail environments
- Strong background in store operations including staffing, training, performance management, sales building, scheduling, and expense control
- Ability to implement change and drive results through effective execution
- Excellent communication, relationship building and interpersonal skills
Job Qualifications
- High school diploma or GED equivalent
- Flexible availability to work various shifts including weekends and holidays to meet business needs
- Proven leadership experience ideally in food service or retail environments
- Strong background in store operations including staffing, training, performance management, sales building, scheduling, and expense control
- Ability to implement change and drive results through effective execution
- Excellent communication, relationship building and interpersonal skills
Job Duties
- Ensure every customer leaves satisfied by gathering feedback, solving problems, and maintaining a smooth and friendly Wawa experience
- Execute quality and engaged training for Customer Service Associates to ensure they feel confident and capable of meeting Wawa's safety, quality and operational standards
- Support hiring, onboarding, coaching, recognizing and motivating the team to consistently perform their best every day
- Coordinate schedules and daily tasks to keep operations running efficiently
- Monitor store performance-review reports, manage shrink, and identify opportunities for improvement
- Monitor trends and proactively collaborate with peers to develop action plans that drive optimal results
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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