Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $43,888.00 - $47,500.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Daily Pay access

Job Description

WoodSpring Suites in Yorktown, VA, operated by Hotel Management & Consulting, is a premier extended-stay hotel brand recognized for offering affordable and comfortable accommodations tailored to the needs of business travelers, families, and individuals seeking long-term stays. Known for its commitment to excellent guest service, WoodSpring Suites focuses on providing a clean, safe, and friendly environment, making guests feel at home during their stay. As part of a nationally respected hospitality company, the WoodSpring Suites property at Yorktown is dedicated to maintaining high standards and fostering a workplace culture that values employee growth, balance, and teamwork.

The Assistant General Manager position at WoodSpring Suites Yorktown is an exciting career opportunity for a motivational leader with a passion for hospitality management and team development. This role plays a vital part in the hotel’s success by supporting the General Manager in daily operations and stepping in to lead in their absence. The Assistant General Manager will focus on ensuring that all hotel functions run smoothly, maintaining high standards of cleanliness, guest service, and operational efficiency.

This position is crafted for an energetic individual who can train and guide hotel staff, oversee financial management tasks such as labor tracking and payment reconciliation, and actively engage in community networking to promote the hotel’s brand. You will be responsible for fostering a positive and productive work environment, handling guest relations with care and professionalism, and contributing to sales and marketing efforts that increase hotel occupancy.

WoodSpring Suites Yorktown embraces a performance-based culture where hard work is paired with respect for employees’ personal lives. The company offers competitive pay ranging from $43,888 to $47,500 annually, commensurate with experience. Additional benefits include flexible daily pay access, medical, dental, and vision insurance, paid time off for full-time employees, an employee assistance program, and career growth opportunities. The hotel operates with a close-knit team of hospitality professionals, providing an inclusive workplace that values merit-based advancement.

The ideal Assistant General Manager candidate will have at least one year of experience in hotel leadership, including front desk and back-office operations, strong computer proficiency, excellent organizational skills, and proven ability to build and motivate teams. Physical demands include the ability to perform various tasks involving movement and lifting up to 50 pounds occasionally.

Hotel Management & Consulting, Inc. prioritizes equal employment opportunity and strictly prohibits discrimination and harassment in any form. The company complies with all federal, state, and local employment laws and is a drug-free workplace. If you are dedicated, proactive, and eager to contribute to a growing hospitality brand, this role offers an excellent platform for personal and professional advancement.

Job Requirements

  • High school diploma or equivalent
  • minimum of 1 years experience in hotel leadership
  • ability to perform physical tasks involving kneeling, squatting, standing, sitting, bending, and twisting for extended periods
  • ability to lift, push, and pull up to 20 pounds regularly and occasionally up to 50 pounds
  • effective communication skills
  • basic computer proficiency
  • strong interpersonal skills
  • flexibility to cover shifts as needed

Job Qualifications

  • Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • proficient computer skills
  • strong team building skills
  • excellent organizational, time management, and problem-solving abilities
  • effective oral and written communication skills
  • proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • discuss staff performance discrepancies and training needs with General Manager
  • attend and lead staff huddles
  • provide hands-on support to ensure the team achieves outstanding results
  • post checks in PMS, complete weekly labor tracker, manage payment due reports, post paid outs and receipts
  • ensure the hotel is guest ready by maintaining cleanliness and addressing guest concerns
  • monitor and follow up on guest feedback
  • suggest and sell amenities
  • ensure guest and property security
  • assign rooms to housekeeping and assist General Manager in room inspections
  • manage inventory
  • check property email
  • build relationships with vendors and guests
  • foster teamwork
  • network within the local community to promote the property
  • build strong relationships with competitive properties, local organizations, and key clients
  • lead guest sales and marketing initiatives to increase occupancy
  • assist with housekeeping and laundry duties as needed
  • cover employee shifts to maintain operational continuity
  • know and follow property emergency procedures
  • ensure security needs are met
  • perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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