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Crestline Hotels and Resorts logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.50 - $24.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
performance bonuses

Job Description

Crestline Hotels & Resorts is a leading hospitality management company known for its dedication to operational excellence and delivering unparalleled guest experiences. With a portfolio consisting of multi-million dollar hotel properties, Crestline focuses on strategic growth and operational leadership within the hotel industry. The company supports its hotels across various domains including Operations, Sales & Marketing, Accounting, IT, and Human Resources, creating a collaborative environment that drives both employee success and guest satisfaction. Crestline's commitment to fostering leadership and innovation places it among the top companies in the hospitality sector, offering career development and strong corporate support to its associates.Show More

Job Requirements

  • Bachelor’s degree or high school diploma or equivalent
  • Minimum one year Assistant General Manager experience or three years related experience
  • Proficient computer skills with email and spreadsheet/database use
  • Experience with hotel information systems
  • Ability to work in a fast-paced environment
  • Strong leadership and communication skills
  • Availability to engage with multiple hotel departments and corporate staff

Job Qualifications

  • Bachelor’s degree plus at least one year of related Assistant General Manager experience
  • High school diploma or equivalent plus at least three years of related experience
  • Strong computer skills including effective email communication and data manipulation
  • Experience with hotel information systems
  • Preferred experience with Opera and M3 systems
  • Solid operations management experience in Select Service or Extended Stay properties

Job Duties

  • Provide strong operational leadership and support to the General Manager
  • Maintain and advance Hotel Brand Standards to improve guest satisfaction
  • Execute accounts receivable and payable duties within first 30 days
  • Oversee and participate in HR processes including new hire onboarding
  • Develop and implement staff optimization plans to enhance team performance and service quality
  • Balance strategic planning with hands-on operational execution
  • Collaborate with hotel leadership, corporate teams, and ownership groups to achieve business goals

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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