Assistant General Manager

The Featherbone Factory by Journeyman Distillery is more than just a physical destination; it represents a dynamic movement rooted in craft, grit, and an unwavering commitment to create unforgettable experiences for every guest who walks through our doors. Located within a prominent distillery, this establishment combines the art of distilling with exceptional hospitality to deliver world-class service in a fast-paced and guest-focused environment. As part of Journeyman Distillery, The Featherbone Factory embodies the core values of perseverance, continuous improvement, and customer-centric service, making it a unique workplace where passion meets professionalism and teamwork drives success.

Journeyman Distillery is celebrated for its dedication to quality and hard work, operating under the guiding principle that "grit makes great." This philosophy ensures that every challenge is met with determination and that the journey towards mastery is ongoing. Our culture emphasizes face-to-face interaction, productive teamwork, and a non-smoking, healthy work environment, all designed to foster growth and deliver excellence. We are open 362 days a year, including major holidays, underscoring our commitment to our guests and the experience we provide.

The role of Assistant General Manager at The Featherbone Factory is a leadership position pivotal to maintaining the daily efficiency and overall success of the restaurant, private events, and tours. This individual will be responsible for managing inventory, maintaining data systems, and overseeing labor scheduling to ensure smooth operations and superior guest experiences. The Assistant General Manager will lead by example, inspiring teams through strong leadership, effective communication, and a guest-first mindset. Success in this role demands a proactive leader who embraces challenges as opportunities and is driven to exceed expectations in hospitality service.

As Assistant General Manager, the successful candidate will be immersed in a culture that values ownership and positivity, championing the brand through every interaction. This role demands a keen eye for detail, financial acumen to balance budgets and labor costs, and the ability to adapt quickly in a vibrant environment. The candidate will support the training and development of staff, optimize POS and scheduling systems, and ensure compliance with labor laws and company standards.

In return for their dedication and hard work, Journeyman offers a comprehensive benefits package, including paid time off, health insurance, a 401(k) plan with employer match, and unique perks such as free quarterly bottles of spirit for employees aged 21 and over. With outstanding growth opportunities and a rich culture of engagement featuring employee events and incentives, joining The Featherbone Factory team means being part of something special—a place where your work is valued, your skills are nurtured, and your career can flourish.