Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $49.68
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
company provided life insurance
Tuition Assistance
Paid Time Off
paid holiday time
Travel Discounts
Job Description
OTO Development is a premier hotel development and management company renowned for its commitment to operational excellence and guest satisfaction. The company partners with some of the strongest hospitality brands to own and operate a diverse portfolio of upscale select service, extended stay, and lifestyle hotels strategically located in key markets throughout the United States. OTO Development has earned multiple accolades including Developer of the Year honors from major brand partners, recognizing its leadership and success in hotel development and management. Known for maintaining high standards in guest service, community involvement, and revenue growth, OTO prioritizes both guest experience and employee development, fostering a vibrant and supportive workplace culture. The company offers competitive pay and benefits, reflecting its dedication to attracting and retaining top talent in the hospitality industry.
The Assistant General Manager role at AC Hotel North Scottsdale offers a compelling career opportunity for hospitality professionals eager to advance their leadership skills within a respected hotel brand. This full-time position provides an annual salary range of $65,000 to $70,000 based on experience and is designed for individuals passionate about delivering elevated guest experiences, driving team empowerment, and achieving outstanding operational performance. The Assistant GM is a critical member of the hotel leadership team, spearheading various operational areas from sales engagement and financial oversight to team coaching and guest satisfaction initiatives.
In this role, the Assistant General Manager will participate actively in sales calls and site visits alongside the sales team, supporting business development efforts that contribute significantly to hotel revenue. They will rigorously review financial reports and statements, identifying areas for improvement and implementing strategies to enhance overall performance. Skilled cost management is essential, requiring careful control of expenses across labor, supplies, utilities, and food and beverage to ensure adherence to budget guidelines.
A key focus is the development and support of hotel team members through coaching, training, and performance evaluation, cultivating a motivated workforce aligned with the company’s standards of service excellence. Establishing open and collaborative relationships with staff, maintaining a visible presence on-property, and fostering an open-door communication policy are crucial aspects of the position. The Assistant GM will also oversee hiring processes, ensuring the recruitment of talented individuals who demonstrate both functional expertise and leadership potential.
Guest satisfaction remains paramount; the Assistant General Manager will regularly review guest feedback including comment cards and survey results to pinpoint service areas requiring enhancement. Partnering with team members, they will craft creative solutions to resolve issues and elevate service quality. They must ensure that the property complies with franchise standards, upholds a safe and secure environment, and maintains operational areas that exceed guest expectations.
This position entails moderate travel requirements of up to 10 percent, including overnight trips outside the local area, adding a dynamic element to the role. Physical demands include the ability to stand and walk for extended periods as needed. The pay scale ranges from $24.26 to $49.68 per hour, varying by state and market conditions.
Joining OTO Development means becoming part of a forward-thinking hospitality company that invests in its people and their professional growth. The Assistant General Manager role is well-suited for someone with demonstrated hotel management experience, strong financial acumen, and a commitment to fostering exceptional customer and employee satisfaction. This role offers a meaningful blend of operational responsibility, leadership development, and the opportunity to contribute to a thriving hotel environment dedicated to excellence.
The Assistant General Manager role at AC Hotel North Scottsdale offers a compelling career opportunity for hospitality professionals eager to advance their leadership skills within a respected hotel brand. This full-time position provides an annual salary range of $65,000 to $70,000 based on experience and is designed for individuals passionate about delivering elevated guest experiences, driving team empowerment, and achieving outstanding operational performance. The Assistant GM is a critical member of the hotel leadership team, spearheading various operational areas from sales engagement and financial oversight to team coaching and guest satisfaction initiatives.
In this role, the Assistant General Manager will participate actively in sales calls and site visits alongside the sales team, supporting business development efforts that contribute significantly to hotel revenue. They will rigorously review financial reports and statements, identifying areas for improvement and implementing strategies to enhance overall performance. Skilled cost management is essential, requiring careful control of expenses across labor, supplies, utilities, and food and beverage to ensure adherence to budget guidelines.
A key focus is the development and support of hotel team members through coaching, training, and performance evaluation, cultivating a motivated workforce aligned with the company’s standards of service excellence. Establishing open and collaborative relationships with staff, maintaining a visible presence on-property, and fostering an open-door communication policy are crucial aspects of the position. The Assistant GM will also oversee hiring processes, ensuring the recruitment of talented individuals who demonstrate both functional expertise and leadership potential.
Guest satisfaction remains paramount; the Assistant General Manager will regularly review guest feedback including comment cards and survey results to pinpoint service areas requiring enhancement. Partnering with team members, they will craft creative solutions to resolve issues and elevate service quality. They must ensure that the property complies with franchise standards, upholds a safe and secure environment, and maintains operational areas that exceed guest expectations.
This position entails moderate travel requirements of up to 10 percent, including overnight trips outside the local area, adding a dynamic element to the role. Physical demands include the ability to stand and walk for extended periods as needed. The pay scale ranges from $24.26 to $49.68 per hour, varying by state and market conditions.
Joining OTO Development means becoming part of a forward-thinking hospitality company that invests in its people and their professional growth. The Assistant General Manager role is well-suited for someone with demonstrated hotel management experience, strong financial acumen, and a commitment to fostering exceptional customer and employee satisfaction. This role offers a meaningful blend of operational responsibility, leadership development, and the opportunity to contribute to a thriving hotel environment dedicated to excellence.
Job Requirements
- Previous hotel management experience with a proven success in leadership of teams and guest service results
- Prior experience with direct sales efforts producing at least 50 percent market mix of total revenues and overall strong financial knowledge
- A least a high school diploma with a college degree preferred
- A valid driver’s license from the appropriate state
- Exceptional time management and multitasking skills
- A customer focus and consistently strive to deliver optimal employee and customer satisfaction for the hotel
Job Qualifications
- Previous hotel management experience with a proven success in leadership of teams and guest service results
- Prior experience with direct sales efforts producing at least 50 percent market mix of total revenues and overall strong financial knowledge
- High school diploma with a college degree preferred
- Valid driver’s license from the appropriate state
- Exceptional time management and multitasking skills
- Customer focus and consistently strive to deliver optimal employee and customer satisfaction for the hotel
Job Duties
- Participate in sales calls and site visits with members of the sales team to acquire new business or close on business
- Review financial reports and statements and work to determine areas of concern and improve performance
- Coach and support hotel team members to effectively manage wages and controllable expenses
- Manage costs within the hotel including supplies, labor, utilities, food, and beverage expenses to within budgeted parameters
- Ensure service, technical skills, and other training occurs throughout the property
- Establish and maintain open, collaborative relationships with direct reports and entire team
- Establish a presence with team members on property and actively solicit team member feedback and utilize an open door policy
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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