Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $55,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Pet insurance
Hotel Room Discounts
Job Description
Hyatt Place Albany, a premier hotel located in the heart of downtown Albany along the scenic Hudson River, opened its doors in September 2023. This new establishment is strategically situated among various dining and entertainment options and is conveniently serviced by several CDTA bus routes, making it accessible for both guests and employees. As part of the renowned HEI Hotels and Resorts family, Hyatt Place Albany aligns itself with one of the largest and most respected hotel management companies in the United States. HEI Hotels and Resorts is known for its commitment to fostering a supportive and inclusive workplace culture branded as HEI Loves, which emphasizes the value and appreciation of its team members. Employees enjoy a wide range of benefits including competitive compensation, extensive health and wellness programs, comprehensive retirement plans, paid time off, and exclusive travel and product discounts. This supportive environment encourages staff to enjoy their work while contributing to the continued success and growth of the property.
The role of Assistant General Manager at Hyatt Place Albany is an exceptional leadership opportunity for professionals passionate about hospitality management and operational excellence. This position involves overseeing all operational managers to ensure the successful implementation of daily, weekly, monthly, and annual action plans aligned with the hotel's strategic objectives. The Assistant General Manager acts as a critical second-in-command, stepping in as the General Manager when required, ensuring seamless operations and leadership continuity. This job demands a dynamic individual capable of organizing and participating in various departmental and hotel-wide meetings, maintaining compliance with brand standards and policies, and managing budgets and revenue forecasts particularly for the Rooms and Food & Beverage divisions. Additionally, the role encompasses responsibilities for staff recruitment, training, performance evaluation, and disciplinary actions, fostering a positive workplace atmosphere that values development and accountability. The Assistant General Manager is also a vital member of the hotel’s Executive Committee, contributing to the creation and execution of the property's financial objectives. With a salary fixed at $55,000 annually and no eligibility for tips or discretionary performance bonuses, the role offers stability and significant career advancement within the hospitality industry. This position is ideal for individuals with strong leadership skills, effective communication abilities, and comprehensive knowledge of hotel operations including marketing, safety protocols, labor relations, business planning, and quality assurance. The Hyatt Place Albany team welcomes diverse candidates, including those with U.S. military experience, and encourages applications even if all listed qualifications are not fully met, reflecting their commitment to diversity and inclusivity.
The role of Assistant General Manager at Hyatt Place Albany is an exceptional leadership opportunity for professionals passionate about hospitality management and operational excellence. This position involves overseeing all operational managers to ensure the successful implementation of daily, weekly, monthly, and annual action plans aligned with the hotel's strategic objectives. The Assistant General Manager acts as a critical second-in-command, stepping in as the General Manager when required, ensuring seamless operations and leadership continuity. This job demands a dynamic individual capable of organizing and participating in various departmental and hotel-wide meetings, maintaining compliance with brand standards and policies, and managing budgets and revenue forecasts particularly for the Rooms and Food & Beverage divisions. Additionally, the role encompasses responsibilities for staff recruitment, training, performance evaluation, and disciplinary actions, fostering a positive workplace atmosphere that values development and accountability. The Assistant General Manager is also a vital member of the hotel’s Executive Committee, contributing to the creation and execution of the property's financial objectives. With a salary fixed at $55,000 annually and no eligibility for tips or discretionary performance bonuses, the role offers stability and significant career advancement within the hospitality industry. This position is ideal for individuals with strong leadership skills, effective communication abilities, and comprehensive knowledge of hotel operations including marketing, safety protocols, labor relations, business planning, and quality assurance. The Hyatt Place Albany team welcomes diverse candidates, including those with U.S. military experience, and encourages applications even if all listed qualifications are not fully met, reflecting their commitment to diversity and inclusivity.
Job Requirements
- Minimum three years of management experience
- Experience in Rooms and Food and Beverage operations preferred
- Proficiency in computer use and financial management
- Knowledge of hotel industry standards and operations
- Strong conflict resolution skills
- Excellent verbal and written communication abilities
- Ability to work regular hours and comply with attendance policies
Job Qualifications
- Minimum three years of management experience, preferably in both Rooms and F&B
- Computer literacy and financial management experience
- Knowledge of hotel operations including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning
- Able to resolve guest, supervisor, and associate conflicts
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences such as supervisors, coworkers, and the public
Job Duties
- Lead all operational managers to success on daily, weekly, monthly, and annual action plans related to property strategic plan
- Plan, organize, facilitate, attend, and or participate in various hotel and departmental meetings
- Ensure compliance of brand standard operating procedures and policies
- Develop and manage execution of Rooms/Food and Beverage division budgets and revenue forecasts
- Develop and implement controls for expense management, such as utilizing labor management tools
- Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and or termination when appropriate of staff members
- As a member of the Executive Committee for the property, help create and execute the financial objectives of the hotel
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job-related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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