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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $47,500.00 - $52,500.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Daily Pay access
career growth

Job Description

Hotel Management & Consulting, Inc. is a respected company specializing in the hospitality industry with a focus on hotel management and consulting services. Based in Linden, New Jersey, the company operates WoodSpring Suites, a brand known for providing comfortable, affordable extended-stay accommodations with excellent customer service. The organization prides itself on fostering a performance-based culture where employees are motivated to excel through merit-based advancement and where work-life balance is carefully maintained. The company is committed to offering equal employment opportunities and a supportive work environment for all its team members. This Assistant General Manager position is integral to maintaining these... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • proficiency in computer skills
  • ability to perform physical tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods
  • capability to regularly lift, push, and pull up to 20 lbs and occasionally up to 50 lbs
  • strong organizational and communication skills
  • ability to work flexible hours and cover shifts as needed
  • willingness to follow all safety and emergency procedures

Job Qualifications

  • Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • proficient computer skills
  • strong team building skills
  • excellent organizational, time management, and problem-solving abilities
  • effective oral and written communication skills
  • proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • discuss staff performance discrepancies and training needs with General Manager
  • attend and lead staff huddles
  • provide hands-on support and guidance to ensure the team achieves outstanding results
  • post checks in PMS
  • complete weekly labor tracker
  • manage payment due reports
  • post paid outs and receipts
  • ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing guest concerns
  • monitor and follow up on guest feedback and concerns
  • suggest and sell amenities
  • ensure guest and property security
  • assign rooms to be cleaned by housekeeping and aid General Manager in inspecting rooms
  • manage inventory
  • check property email
  • build relationships with vendors and guests
  • foster teamwork
  • network within the local community to promote the property
  • build strong relationships with competitive properties, local organizations, and key clients
  • lead in-house guest sales and marketing initiatives to increase occupancy
  • assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
  • flexibly cover employee shifts when needed
  • know and follow property emergency procedures
  • ensure the security needs of the property and guests are met
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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