Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $24.00 - $33.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
mental health benefits
Employee Stock Ownership Plan (ESOP)
401(k) plus matching
education assistance program
store discounts
Paid Time Off
Paid parental leave
Access to additional benefit and wellness programs
Job Description
Wawa, Inc., is a renowned convenience store and quick-service restaurant chain known for its fresh food, beverages, and excellent customer service. Established in 1964, Wawa has grown to become a trusted name across multiple states, recognized for its commitment to community, quality, and innovation in retail and food service. The company continues to expand, driven by its core values of integrity, respect, and dedication to Associate growth and customer satisfaction. With a strong culture that encourages inclusion and development, Wawa provides a supportive and engaging work environment ideal for individuals who are passionate about leadership and operational excellence.
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Job Requirements
- High school diploma or GED equivalent
- Flexible availability to work various shifts, including weekends and holidays, to meet business needs
- Proven leadership experience, ideally in food service or retail environments
- Strong background in store operations, including staffing, training, performance management, sales building, scheduling, and expense control
- Ability to implement change and drive results through effective execution
- Excellent communication, relationship building and interpersonal skills
Job Qualifications
- High school diploma or GED equivalent
- Flexible availability to work various shifts, including weekends and holidays, to meet business needs
- Proven leadership experience, ideally in food service or retail environments
- Strong background in store operations, including staffing, training, performance management, sales building, scheduling, and expense control
- Ability to implement change and drive results through effective execution
- Excellent communication, relationship building and interpersonal skills
Job Duties
- Ensure every customer leaves satisfied by gathering feedback, solving problems, and maintaining a smooth and friendly Wawa experience
- Execute quality and engaged training for Customer Service Associates to ensure they feel confident and capable of meeting Wawa's safety, quality and operational standards
- Support hiring, onboarding, coaching, recognizing and motivating the team to consistently perform their best every day
- Coordinate schedules and daily tasks to keep operations running efficiently
- Monitor store performance, review reports, manage shrink, and identify opportunities for improvement
- Monitor trends and proactively collaborate with peers to develop action plans that drive optimal results
Job Location
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