Assistant Front Office Manager

Starwood Hotels is a distinguished luxury hotel brand management company that has been shaping memorable travel and hospitality experiences since its inception in 2006 by Barry Sternlicht. Affiliated with the global private investment firm Starwood Capital Group, Starwood Hotels operates with a mission-driven purpose that goes beyond just business. The company places a strong emphasis on sustainability, diversity, inclusion, and community engagement. Starwood Hotels is deeply committed to fostering an empowered and inclusive culture, ensuring a welcoming environment for both its guests and employees. With its roots firmly planted in delivering world-class service and unparalleled guest experiences, the company stands as a beacon of excellence in the luxury hospitality industry.

The role of Assistant Front Office Manager at Starwood Hotels offers an exciting opportunity to play a pivotal role in delivering these high standards of guest service. This position is designed for a service-minded and inspiring individual who will lead and mentor the Front Office team, ensuring every guest interaction is warm, respectful, and memorable. As the Assistant Front Office Manager, you will be involved in training new hires, guiding the team with your expertise, and modeling stellar guest service behaviors. This role requires a dynamic leader who can handle multiple facets of front office operations, from managing daily tasks to contributing to financial performance objectives and team engagement goals.

This position offers a competitive annual salary ranging from $75,000 to $80,000 and is ideal for a hospitality professional passionate about hotel operations and guest service excellence. Working closely with guests, you will have the chance to enhance their overall experience and be a part of a team that values collaboration, innovation, and respect for nature. The role demands excellent communication skills and the ability to work a flexible schedule, including days, evenings, weekends, and holidays, reflecting the continuous nature of hospitality services.

Joining Starwood Hotels means more than just a job; it's a chance to grow your career within a company that truly values its team members and invests in their development. The company provides a supportive work environment where creativity and leadership skills can flourish. In addition to competitive remuneration, team members enjoy attractive benefits such as company-paid health care, a 401k with company match, discounted stays at Starwood properties, and generous paid time off. The company also offers complimentary parking, recognizing the importance of convenience and comfort for its employees.

Starwood Hotels prides itself on being an equal opportunity employer that fosters a diverse workforce. The company is committed to non-discrimination and is proactive in providing accommodations for team members who require them. This respectful and inclusive workplace is part and parcel of the brand's identity and success.

Overall, the Assistant Front Office Manager role at Starwood Hotels is an exceptional opportunity for someone eager to advance their career in luxury hospitality while engaging in meaningful work that benefits guests, colleagues, and the broader community.