Assistant Front Office Manager

Starwood Hotels, established in 2006 by Barry Sternlicht and affiliated with the global private investment firm Starwood Capital Group, is a renowned luxury hotel brand management company. As a mission-driven company, Starwood Hotels prioritizes its purpose above all, guiding its commitment to transforming the hospitality industry by focusing on the well-being of its employees, delivering extraordinary guest experiences, nurturing a community of like-minded travelers, and fostering environmental stewardship. Starwood Hotels embodies a culture rooted in thoughtful collaboration, stellar service excellence, respect for nature, and inclusiveness. The company prides itself on cultivating a diverse and sustainable workforce that reflects its values and supports its ambition to remain at the forefront of luxury hospitality globally.

The Assistant Front Office Manager role at Starwood Hotels presents an exciting opportunity within the hotel’s dynamic Front Office department. This position is essential for maintaining high standards of guest service and operational effectiveness. The role offers vast avenues for creativity, warmth, and leadership development, emphasizing the importance of engaging guests with grace and professionalism. The Assistant Front Office Manager will be entrusted with leading and inspiring a service-driven team, mentoring new hires to ensure their success, and overseeing daily front office operations. This role is ideal for someone passionate about the intricacies of hotel management, who thrives in a fast-paced environment and aspires to cultivate a collaborative team culture. It involves significant guest interaction, both local and international, and calls for a hands-on leader who leads by example.

Candidates will benefit from working in an upscale to luxury hotel environment that values advanced knowledge of front office operations, effective team member and guest engagement, and a strong track record of driving financial performance. This full-time position offers a competitive salary ranging from $72,000 to $76,000 annually. The role requires flexibility to accommodate a schedule that includes days, evenings, weekends, and holidays to ensure seamless hotel operation and guest satisfaction. Starwood Hotels upholds an inclusive hiring policy, promoting equal employment opportunities and providing accommodations for special needs. The Assistant Front Office Manager is instrumental in continuing the legacy of exceptional guest service that Starwood Hotels is known for while supporting the growth and development of the front office team, ultimately contributing to the brand's mission of making the world a more beautiful place.