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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,000.00 - $55,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Job Description
Our esteemed hotel, known for its commitment to delivering exceptional hospitality services, is currently seeking a dynamic Front Office Manager to join our team. As a premier establishment in the hospitality industry, we pride ourselves on creating memorable guest experiences through impeccable service, attention to detail, and a welcoming ambiance that reflects our brand's standards of excellence. Our hotel offers a comfortable and vibrant environment where guest satisfaction is not just a goal but a daily reality, supported by a dedicated team of hospitality professionals who are passionate about their craft.
The Front Office Manager plays a pivotal ro... Show More
The Front Office Manager plays a pivotal ro... Show More
Job Requirements
- Flexible to work any shifts, including holidays and weekends
- Previous hotel front office leadership experience
- Strong communication skills
- Leadership abilities
- Organizational skills
- Dependability
- Detail orientation
- Comfort with hotel systems and reporting tools
Job Qualifications
- Previous hotel front office leadership experience
- Strong communication, leadership, and problem solving skills
- Organized, dependable, and detail oriented
- Comfortable using hotel systems, reporting tools, and front office processes
- Able to multitask and maintain professionalism under pressure
- Passionate about hospitality and creating excellent guest experiences
Job Duties
- Lead daily front office operations, including staff supervision and scheduling
- Train, coach, and develop front desk and guest service team members
- Oversee check ins, check outs, reservations, and billing accuracy
- Resolve escalated guest concerns and service issues professionally
- Ensure compliance with hotel policies, brand standards, and procedures
- Monitor financial processes such as cash handling and end of day reporting
- Communicate effectively with housekeeping, engineering, and leadership
- Support hiring, performance reviews, and team development
- Maintain a welcoming, efficient, and service focused front office environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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