Assistant Food Service Director

Job Overview

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Compensation

Salary
Range $60,000.00 - $75,000.00
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Benefits

Dental Insurance
Health Insurance
Disability insurance
Vision Insurance
Parental leave

Job Description

Aramark is a global leader in food service, facilities management, and uniform services, delivering innovative solutions that enrich and nourish lives. Operating in 15 countries worldwide, Aramark proudly serves millions of customers every day, emphasizing service rooted in purpose and commitment to communities, clients, and the environment. The company provides a diverse range of services primarily to educational institutions, healthcare facilities, businesses, and sports and entertainment venues. Aramark is well-regarded for its focus on employee development and creating a workplace that fosters professional growth, inclusivity, and respect. Aramark offers comprehensive benefits, a supportive work environment, and opportunities for employees to advance their careers while making a positive impact globally and locally.

The Food Service Manager position at Aramark is a key management role responsible for overseeing dining operations where customers order prepared foods from a menu. This salaried role offers compensation ranging from $60,000 to $75,000, depending on the candidate's qualifications and experience. The Food Service Manager plays a crucial role in developing and implementing dining solutions that meet the evolving tastes and needs of customers. This involves leading a team, managing the front of the house operations in conjunction with the Food Service Director, and ensuring a seamless and satisfying dining experience.

The scope of the role includes coaching and developing team members to reach their full potential through Aramark's proven coaching model, recognizing and rewarding employee performance, and conducting daily team briefings to maintain motivation and clear communication. The Food Service Manager is also responsible for upholding safety and sanitation standards, complying with all relevant policies and regulations, and fostering a safe and healthy environment for customers, employees, and clients.

Financial stewardship is an important aspect of the role. The Food Service Manager oversees the completion and maintenance of profit and loss statements, hits financial targets for the company and clients, and leverages Aramark’s operational processes and systems to improve margins and cost control. They educate their team on key performance metrics and cost drivers to promote operational efficiency and profitability.

In addition, the manager ensures productivity by adhering to food and labor initiatives, supervising the production team to maintain quality standards, and applying cost controls to maximize value. Building and maintaining strong relationships with clients is essential, as is communicating progress and understanding client needs clearly and effectively. The role requires physical stamina, including the ability to stand for extended periods and occasionally lift or move items weighing up to 50 pounds.

Aramark’s commitment to equal employment opportunity and inclusion means that the Food Service Manager works in an environment that values diversity and fairness, contributing to a unified team that delivers exceptional dining experiences. This role offers an excellent opportunity for a motivated individual with leadership skills, strong interpersonal abilities, and a dedication to service excellence to grow their career within a reputable and global company.

Job Requirements

  • At least 1 year of experience
  • At least 1 year of experience in a management role
  • Bachelor's degree or equivalent experience preferred
  • Strong interpersonal skills
  • Ability to maintain client and customer rapport
  • Ability to deliver excellent customer service
  • Ability to maintain effective working relationships with other departments
  • Physical ability to lift up to 50 lb
  • Ability to stand for extended periods

Job Qualifications

  • Requires at least 1 year of experience
  • Requires at least 1 year of experience in a management role
  • Bachelor's degree or equivalent experience preferred
  • Strong interpersonal skills
  • Ability to maintain effective client and customer rapport for mutually beneficial business relationships
  • Ability to demonstrate excellent customer service using Aramark's standard service model
  • Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
  • Must be able to stand for extended periods of time

Job Duties

  • Use Aramark's coaching model to engage and develop team members to their fullest potential
  • Reward and recognize employees
  • Ensure individual and team performance meets objectives and client expectations
  • Plan and lead daily team briefings
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and communicate operational progress
  • Ensure the completion and maintenance of P&L statements
  • Deliver client and company financial targets
  • Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends
  • educate teams on key levers to improve margins
  • Bring value through efficient operations, appropriate cost controls, and profit management
  • Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
  • Ensure entire team is trained and able to implement
  • Supervise team regarding production, quality and control
  • Maintain a safe and healthy environment for clients, customers and employees
  • Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
  • Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
  • Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer

Job Criteria

Experience

Mid Level (3-7 years)


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